Dusty Harper
Welland,Ontario
Summary
Motivated Server / Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Server / Bartender
Kelseys Original Roadhouse
08.2008 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server / Bartender
Mortons Grille
06.2016 - 06.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Evaluated bartender performance regularly using key metrics such as sales volume per hour or accuracy in drink preparation.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
Education
High School Diploma -
Thorold Secondary School
Thorold, ON06.2005
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- High-volume dining
- Suggestive Selling
- Reliable and Responsible
Languages
English
Full Professional
Certification
Smart Serve Certified
Timeline
Server / Bartender
Mortons Grille
06.2016 - 06.2018
Server / Bartender
Kelseys Original Roadhouse
08.2008 - Current
High School Diploma -
Thorold Secondary School
Smart Serve Certified
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