Dustin Street
Lantzville,British Columbia
Summary
Experienced with strategic planning, team leadership, and client relationship management in the marine insurance industry. Utilizes these strengths to streamline operations and enhance service delivery. Track record of fostering and training talent, consistently meeting organizational objectives, exceeding sales targets and solving complex problems.
Overview
27
27
years of professional experience
Work History
National Commercial Practice Leader
Coast Underwriters Ltd.
03.2022 - Current
- Trained and mentored underwriting team members and underwriting managers, providing guidance on best underwriting practices, professional development, network creation and product knowledge.
- Launched new insurance products and improved existing products based on industry need and feedback and positioning them competitively within the marketplace to drive sales growth.
- Developed and negotiated underwriting contracts successfully with insurance partners to secure favorable terms that enhanced the organization's product offerings and profitability.
- Enhanced client satisfaction by implementing innovative strategies and tailored insurance product solutions for their unique needs.
- Continued effective management of complex renewal accounts and underwriting new business requiring complex solutions.
- Analyzed market trends to identify potential risks and opportunities for strategic business development initiatives.
- Made decisions on acceptance, rejection or modifications on referrals from team members.
- Collaborate and support management by establishing clear communication channels, understanding goals, providing feedback and meeting deadlines.
- Collaborate with IT consultant with respect to the development of the company's insurance policy administration system. Tasks included communicating essential details, testing and feedback.
Senior Commercial Marine Underwriter
Coast Underwriters Ltd.
06.2006 - 02.2022
- Underwrote commercial marine insurance including hull & machinery, protection and indemnity, cargo, marine liabilities, property and commercial general liability.
- Managed and underwrote over 2000 accounts annually.
- Reduced claim losses by applying expert knowledge in identifying potential risks and setting appropriate premiums.
- Consistently met or exceeded performance targets by effectively managing daily workload, prospecting and driving sales.
- Created and developed an extensive network of Industry professionals to aid in providing insurance solutions for clients.
- Achieved high levels of customer retention through personalized service and attention to detail in policy creation.
- Built strong relationships with brokers and insurance partners, providing exceptional customer service while negotiating policy terms effectively.
- Effectively managed support staff with respect to policy issuance and quality control standards.
- Managed and distributed the commercial marine renewal list for the western region.
Account Executive
Aon Reed Stenhouse Inc.
06.2003 - 06.2006
- Managed a book of commercial insurance. Clientele included forestry, manufacturing, construction and marine.
- New sales production with a focus on manufacturing, adventure tourism, contractors, First Nations and marine.
Owner/Operator
DNT Industrial Products
01.2001 - 01.2004
- Onsite Coolant Recycling service for users of industrial and automotive coolant.
- Industrial lubricant sales to various industries.
- Company sold in 2004.
Marine Insurance Broker / Account Manager
Aon Reed Stenhouse Inc.
01.1999 - 01.2001
- Marketing various classes of marine insurance and managing small commercial marine accounts.
Education
Master of Arts - Maritime Studies
University of St. Andrews
St. Andrews, Scotland01.1999
Canadian Accredited Insurance Brokers (CAIB) - 1, 2, & 3
Bachelor of Arts - Archaeology
Simon Fraser University
Burnaby, BC06.1997
Skills
- Creative problem-solving in insurance
- Effective and strategic decision making
- Utilizing and Maximizing colleague capabilities
- Results-oriented sales approach
- Effective communication of complex ideas
- Persistent in overcoming challenges
- Skilled negotiation for effective sales, training and coaching outcomes
Timeline
National Commercial Practice Leader
Coast Underwriters Ltd.
03.2022 - Current
Senior Commercial Marine Underwriter
Coast Underwriters Ltd.
06.2006 - 02.2022
Account Executive
Aon Reed Stenhouse Inc.
06.2003 - 06.2006
Owner/Operator
DNT Industrial Products
01.2001 - 01.2004
Marine Insurance Broker / Account Manager
Aon Reed Stenhouse Inc.
01.1999 - 01.2001
Master of Arts - Maritime Studies
University of St. Andrews
Canadian Accredited Insurance Brokers (CAIB) - 1, 2, & 3
Bachelor of Arts - Archaeology
Simon Fraser University
Similar Profiles
Jerome PrindivilleJerome Prindiville
Senior Loss Control Consultant at Third Coast UnderwritersSenior Loss Control Consultant at Third Coast Underwriters
Emily DeatonEmily Deaton
Broker Relations Associate at Covenant UnderwritersBroker Relations Associate at Covenant Underwriters
Ted PatstonTed Patston
Lloyd's of London Insurance market experience at Multiple Brokers and UnderwritersLloyd's of London Insurance market experience at Multiple Brokers and Underwriters
Danny WhaleyDanny Whaley
Store Assistant at Up Side Down GreensStore Assistant at Up Side Down Greens
Leian MareeLeian Maree
Customer Service Representative at VenetianCustomer Service Representative at Venetian