Dustin Seng
Edmonton,AB
Summary
Detail-oriented business student majoring in Risk Management and Insurance, with hands-on experience supporting project coordination, documentation, and invoicing in a fast-paced environment. Strong attention to detail, with a proven ability to manage records accurately, meet deadlines, and collaborate effectively with cross-functional teams. Highly motivated to build a career in commercial risk and insurance, while delivering high-quality administrative and client support.
Overview
6
6
years of professional experience
Work History
Assistant Project Manager
WINMAR Property Restoration Specialists Edmonton, AB
Edmonton, Alberta
04.2025 - 10.2025
- Maintained accurate project documentation, records, and reports to support multiple active restoration projects.
- Entered and updated client, project, and financial information with a high level of accuracy and attention to detail.
- Assisted Project Managers with scheduling, coordination of work tasks, and tracking project timelines.
- Prepared invoices, estimates, and supporting documentation to ensure timely and accurate billing.
- Supported quality control processes by reviewing documentation for completeness and accuracy.
- Communicated with internal team members and management to ensure projects met deadlines and client requirements.
- Provided administrative and operational support to senior management in a fast-paced, deadline-driven environment.
Part-Time Cast Member
Scotiabank Theatre Edmonton
Edmonton, Alberta
09.2024 - 08.2025
- Delivered exceptional customer service in fast-paced theater environment.
- Assisted guests with ticket purchases and seating inquiries efficiently.
- Maintained cleanliness and organization of concession areas to enhance guest experience.
- Collaborated with team members to ensure seamless event operations.
- Managed crowd control during peak periods to uphold facility orderliness.
- Resolved conflicts between guests and staff professionally and diplomatically.
- Executed daily operational tasks including cash handling, restocking merchandise, and theater cleaning.
Retail Associate
Edmonton Stingers/Expo Centre
Edmonton, Alberta
06.2024 - 09.2024
- Facilitated customer product selection and inquiries during events to enhance engagement.
- Maintained organized and clean retail displays for optimal merchandise presentation.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Conducted inventory counts and reported discrepancies to supervisors without delay.
- Provided product recommendations and answered customer questions to improve satisfaction.
Hostess/Social Media Assistant
Nuovo Bistro
Edmonton, AB
01.2020 - 02.2022
- Greeted guests warmly to create a welcoming environment.
- Managed seating arrangements to enhance restaurant flow and efficiency.
- Coordinated with servers to address guest requests and special needs promptly.
- Assisted in training new host staff on service procedures and standards.
- Handled reservations efficiently using the restaurant's booking system.
- Answered phone inquiries to schedule reservations, record takeout orders, and address service questions.
- Fostered positive relationships among front-of-house and kitchen staff.
- Engaged guests in friendly conversation to maintain an enjoyable atmosphere.
Education
Major Risk Management & Insurance/Minor Business Management -
MacEwan University
Edmonton, AB06-2027
High School Diploma -
M.E Lazerte High School
Edmonton, AB06-2025
Skills
Technical & Administrative
- Data entry and record accuracy
- Document Preparation (Invoices, Reports, Letters)
- Policy & Project Documentation Management
- Microsoft Excel (data entry, basic formulas)
- Microsoft Word, PowerPoint & Outlook
- File Management & Record Tracking
- Professional Email Communication
Organization & Work Management
- Attention to Detail & Quality Control
- Time Management & Task Prioritization
- Meeting Deadlines in Fast-Paced Environments
- Multitasking Across Multiple Projects
- Process Compliance & Documentation Review
Team & Communication
- Collaborative Teamwork
- Professional Written & Verbal Communication
- Client-Focused Support
- Cross-Functional Coordination
- Following Escalation Procedures
Affiliations
Cambodian Canadian Friendship Society of Edmonton
Volunteer Performer
Participated in cultural fundraising events by learning and performing traditional group dances.
Collaborated with team members to prepare performances supporting community engagement and fundraising initiatives.
Volunteer Performer
Participated in cultural fundraising events by learning and performing traditional group dances.
Collaborated with team members to prepare performances supporting community engagement and fundraising initiatives.
References
References available upon request.
Timeline
Assistant Project Manager
WINMAR Property Restoration Specialists Edmonton, AB
04.2025 - 10.2025
Part-Time Cast Member
Scotiabank Theatre Edmonton
09.2024 - 08.2025
Retail Associate
Edmonton Stingers/Expo Centre
06.2024 - 09.2024
Hostess/Social Media Assistant
Nuovo Bistro
01.2020 - 02.2022
Major Risk Management & Insurance/Minor Business Management -
MacEwan University
High School Diploma -
M.E Lazerte High School