Increased customer satisfaction by efficiently handling inbound and outbound sales calls.
Navigated multiple software platforms concurrently while engaging customers in conversations, enhancing multitasking skills in a fast-paced environment.
Boosted revenue by identifying up-selling and cross-selling opportunities during customer interactions.
Maintained high-quality standards through thorough knowledge of products, services, and company policies.
Landscaper
Down 2 Earth
04.2022 - 10.2022
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
Lumper
All Pro Containers
11.2020 - 04.2022
Reduced turnaround times for trucks by efficiently loading and unloading cargo according to established schedules.
Contributed to a safe working environment by adhering to safety protocols and reporting hazards.
Consistently met deadlines for completing tasks related to receiving, processing, and shipping cargo, ensuring smooth warehouse operations.
Assisted in training new Lumpers, sharing best practices for effective cargo handling.
Flat Roofer
Got It Covered Roofing
05.2018 - 05.2020
Ensured optimal roof performance with regular maintenance checks, identifying potential issues before they escalated into costly repairs.
Promoted company reputation for excellence by consistently delivering exceptional flat roofing services that exceeded client expectations.
Achieved high-quality results in all projects through meticulous attention to detail and adherence to industry best practices for flat roofing installation.