Summary
Overview
Work History
Education
Skills
Relevant Skills And Experience
Timeline
Generic

Dustin Hayden

Welland,Canada

Summary

Comprehensive background in maintaining cleanliness and hygiene standards across diverse settings as a professional cleaning specialist. Known for reliability and ability to adapt to changing demands, consistently contributing to team efforts and delivering outstanding results. Strong attention to detail and effective communication skills dedicated to creating a safe and clean environment. Extensive experience in guest services, customer interactions, and administrative tasks in hospitality settings. Leveraging strong organizational and multitasking abilities to ensure efficient operations that enhance guest satisfaction. Focus on effective communication and problem-solving techniques, striving to exceed expectations and create memorable experiences for every guest.

Overview

16
16
years of professional experience

Work History

Warehouse Team Lead

Best Buy Canada
06.2016 - 05.2024
  • Duties included: Managing a team of 8-15 employees including creating schedules, assigning and overseeing all tasks and aspects of the Warehouse
  • Shipping and receiving inventory including unloading pallets, sorting and putting away products
  • Daily stock counts to ensure proper inventory levels, management of NVR (net variance report) to determine theft and shipping mistakes
  • Online order picking, packing and shipping through various carriers
  • WAVE (lift truck) trained with valid certificate still available
  • Valid CPR St John's ambulance certification

Heavy Duty Cleaner

Commercial Cleaning Services
06.2013 - 06.2016
  • Duties included: sweeping mopping and changing garbages in hallways and classrooms, wiping and dusting surfaces
  • Using auto scrubber (ride on floor machine) to clean hallways
  • Summertime stripping and waxing floors

Gaming and Digital Audio Specialist

Best Buy
11.2011 - 03.2013
  • Duties included cash and credit handling, assisting customers with questions and inquiries with Electronics, up selling warranties and memberships, down stocking product, giving presentations to customers interested in Ipods, MP3s, E Readers and video games

Customer Service Representative

Blockbuster Video
10.2009 - 10.2011
  • Company Overview: (company bankrupt)
  • Duties included cash & credit, dealing with customer complaints and Active Seller
  • I was also head of the Health and Safety Committee
  • I was recently trained for a management position within the store which included all management responsibilities but never filled the position due to the company dissolving
  • (company bankrupt)
  • Graff retail (8 Month retail and sales course)

CanView Drive-In
06.2008 - 10.2009
  • Company Overview: (Seasonal Employment)
  • Left for year round employment at Blockbuster Video
  • Duties included assisting the projectionist by threading Platters and Projectors, starting up and shutting down the projectors, lens changes, helping to make up and break down movies, customer service, serving customers in concession, security, box office, maintenance/landscaping maintenance, stock shelves and take inventory
  • (Seasonal Employment)

Guest Services

Fallsview Indoor Water Park
03.2008 - 06.2008
  • Left for employment at Can View Drive In
  • Duties included greeter, helper, security and other areas of guest services

Education

Construction Renovation Technician -

Niagara College of Applied Arts and Technology
05.2010

Graduated -

Welland Eastdale Secondary School
06.2008

Skills

  • Warehouse Management
  • Team Leadership
  • Customer Support Expertise
  • Construction Management
  • Floor Maintenance Skills
  • Advanced Cleaning Techniques
  • Workplace Safety Adherence
  • Industrial Cleaning Equipment Expertise
  • Precision in Work
  • Proficient in Task Management
  • Advanced Problem Solving

Relevant Skills And Experience

  • Extensive knowledge of day to day operations of a warehouse.
  • Leadership Skills - good people skills and I work well with others and groups.
  • Motivation - very motivated to do the task at hand, eagerness to work, readiness for any task.
  • Excellent in customer service.
  • Knowledge of general construction.

Timeline

Warehouse Team Lead

Best Buy Canada
06.2016 - 05.2024

Heavy Duty Cleaner

Commercial Cleaning Services
06.2013 - 06.2016

Gaming and Digital Audio Specialist

Best Buy
11.2011 - 03.2013

Customer Service Representative

Blockbuster Video
10.2009 - 10.2011

CanView Drive-In
06.2008 - 10.2009

Guest Services

Fallsview Indoor Water Park
03.2008 - 06.2008

Graduated -

Welland Eastdale Secondary School

Construction Renovation Technician -

Niagara College of Applied Arts and Technology
Dustin Hayden