Dustin Gilstrap II
Cincinnati,OH
Summary
Dedicated professional with a strong focus on customer service and theater management operations. Committed to enhancing customer experiences and ensuring compliance with company standards.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Cinemark Oakley Station
Cincinnati, OH
05.2026 - Current
- Assisted in managing daily theater operations including concessions, ushering, and box office.
- Resolved customer inquiries and concerns promptly, enhancing overall customer satisfaction.
- Ensured compliance with safety regulations and cleanliness standards throughout the theater.
Assistant Manager
Mariemont Theatre
Cincinnati, OH
11.2022 - 02.2026
- Assisted in managing daily theater operations.
- Operated projectors to ensure films played accurately, including ingesting content, creating playlists, scheduling films, and verifying picture and sound quality.
- Worked across all areas of the building, assisting staff in concessions, ushering, box office, and maintaining cleanliness to uphold company standards.
- Also has experience with inventory, payroll, money handling, and bartending.
Dasher
DoorDash
Cincinnati, OH
09.2020 - 05.2023
- Used personal car to pick up customer orders from restaurant and deliver food to their homes. Fast-paced environment.
Crew Member
Cinemark Milford 16
Milford, OH
02.2017 - 03.2020
- Worked in concessions, ushering, cafe, box office, and stocking.
Education
Associate of Applied Business - Business Management Technology
UC Clermont
Batavia, OH04-2022
Skills
- Daily operations management
- Customer service
- Inventory management
- Film operations
- Conflict resolution
- Team leadership
Timeline
Assistant Manager
Cinemark Oakley Station
05.2026 - Current
Assistant Manager
Mariemont Theatre
11.2022 - 02.2026
Dasher
DoorDash
09.2020 - 05.2023
Crew Member
Cinemark Milford 16
02.2017 - 03.2020
Associate of Applied Business - Business Management Technology
UC Clermont