Dustin Fuller
Los Angeles
Summary
Project manager with extensive experience at META and Cisco, specializing in agile methodologies and stakeholder engagement. Launched over 50 products, achieving compliance and improving operational efficiency. Proficient in budget management and strategic planning, consistently driving results and building strong relationships with enterprise customers and teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Launch Ops Project Manager (Contract)
META
Remote
02.2023 - 02.2025
- Managed multiple integrity programs by applying agile best practices for effective planning and coordination.
- Launched over 50 products aligned with integrity operations requirements.
- Ensured compliance for Instagram, Threads, Facebook, and Messenger with MIS 2.0 standards pre-launch.
- Developed and scaled playbooks to facilitate seamless growth of integrity products.
- Standardized playbooks for identifying and addressing gaps in integrity experiences for new products.
- Cultivated strong relationships with Integrity, Global Operations, Product Managers, and Engineering teams.
- Led communication on product launch delays and risks, implementing corrective action plans.
- Executed strategies for resolving severity cases to adhere to project timelines.
Program Manager – Global
CISCO
RTP
07.2019 - 02.2023
- Managed global adoption program for 100,000 customer accounts, driving significant engagement.
- Drove customer relationships, resulting in substantial sales growth after bookings.
- Led executive reviews to identify key business opportunities and risks.
- Increased operational time by 30%, enhancing overall KPIs.
- Acted as primary stakeholder for escalations from customers and cross-functional teams.
- Implemented proactive solutions for customer issues through collaboration with stakeholders.
- Leveraged voice of customer data to create future sales opportunities.
- Facilitated quarterly and monthly business reviews with customers, engineers, and architects.
Program Manager – North America Lead (Contract)
Red Hat
Raleigh
02.2019 - 07.2019
- Owned talent strategy and development for early talent across North America at Red Hat.
- Managed onboarding and program delivery for 188 early-in-career hires.
- Cultivated relationships with over 120 managers and executives to enhance early talent integration.
- Presented and hosted sessions across Red Hat locations for over 200 employees.
- Delivered executive communications and presentations regarding early talent program.
- Developed comprehensive workforce plan for early talent initiatives across all business functions.
- Maintained annual budget for early talent program to ensure financial efficiency.
Program Manager (Contract)
CISCO
RTP
07.2018 - 02.2019
- Executed workforce planning and developed training modules for 100 early-career engineers.
- Managed quarterly program budget of $150K to maintain financial efficiency.
- Led certification camps and soft skills programs through effective stakeholder outreach.
- Established global project management office initiative across all program locations.
- Identified variances in processes to align global site programs effectively.
- Conducted week-long orientations for over 100 new hires and business stakeholders.
- Collaborated with business partners to assess risks and implement lessons learned registers.
R&D Project Engineer
Teleflex Medical
RTP
01.2015 - 07.2018
- Led product management for five critical business products in Teleflex’s surgical business unit.
- Oversaw $1.5 million and $2 million budgets from concept to launch, generating $54 million in sales.
- Managed cross-functional teams to achieve project milestones and meet deadlines.
- Presented project and product performance updates to executive leadership.
- Created and maintained project schedules, employing crash and fast-track techniques for timely market launches.
- Coordinated with vendors on manufacturing processes and product design transfers.
- Collaborated with senior leadership to align product development with market trends.
- Addressed customer concerns through voice-of-customer enhancements and risk analysis.
Education
Bachelor of Science - Biomedical Engineering
North Carolina State University
Raleigh, NC01.2014
Skills
- Salesforce
- MS Project
- MS Excel & Google Sheets
- Smartsheet & Monday
- Visio
- Adobe applications
- Webex, MS Teams, and Zoom
- Project Management and Planning
- Agile Methodologies / Scrum
- Stakeholder Engagement
- Executive Communication
- Risk Assessment and Management
- Budget Management
- Strategic Thinking
- Global Operations Management
- Customer Relationship Management
Certification
- PMP (PMI)
- Six Sigma Green Belt (IES -NCSU)
Community Engagements
- Habitat for Humanity
- Foodbank NC
- Cisco Ambassador Program
- Travel Blogger
- Videography and Photography
Timeline
Launch Ops Project Manager (Contract)
META
02.2023 - 02.2025
Program Manager – Global
CISCO
07.2019 - 02.2023
Program Manager – North America Lead (Contract)
Red Hat
02.2019 - 07.2019
Program Manager (Contract)
CISCO
07.2018 - 02.2019
R&D Project Engineer
Teleflex Medical
01.2015 - 07.2018
Bachelor of Science - Biomedical Engineering
North Carolina State University