Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
17
17
years of professional experience
Work History
Customer Service Representative
Canadian Linen
01.2019 - 01.2021
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Delivered prompt service to prioritize customer needs.
Trained new personnel regarding company operations, policies and services.
Forklift Operator
Masco Canada
01.2011 - 01.2013
Unloaded and stacked materials by raising and lowering lifting devices.
Unloaded materials and goods at designated locations for best project availability.
Transported goods between warehouse locations according to shipment and storage needs.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Received cargo by lifting and moving it using hand trucks and pallet jacks.
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Structural Engineer
International Play Company
01.2006 - 01.2011
Completed accurate engineering calculations for weights, loads and other metrics using both manual and digital methods.
Verified construction documentation conformed to quality assurance standards and client requirements.
Monitored implementation of necessary safety and redundancy principals in design and construction of new structures.
Administered contracts and managed projects.
Equipment Operator
Bulk Earth Movers
01.2004 - 01.2006
Trained in diverse pieces of equipment and useful attachments to handle team needs.
Maintained and cleaned equipment after each job and inspected.
Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
Used forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
Graded earth and smoothed surfaces as part of projects or finish work.
Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
Education
Advanced Diploma - Heavy Equipment Operator
Ontario Truck Driving School
London, ON
09.2023
High School Diploma -
Arthur Voaden Secondary School
St. Thomas, ON
06.2002
Skills
Equipment Maintenance
Heavy Lifting
Attention to Detail
Clear Communication
Willingness to Learn
Heavy Machinery Operation
Mechanically Inclined
Routine Maintenance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Customer Service Representative
Canadian Linen
01.2019 - 01.2021
Forklift Operator
Masco Canada
01.2011 - 01.2013
Structural Engineer
International Play Company
01.2006 - 01.2011
Equipment Operator
Bulk Earth Movers
01.2004 - 01.2006
Advanced Diploma - Heavy Equipment Operator
Ontario Truck Driving School
High School Diploma -
Arthur Voaden Secondary School
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