Dustin Birch
Edmonton,AB
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Managed varied stock of over $100k value. Built positive and long-term relationships with both vendors, customers and representatives. Adept in working both in team settings and independently.
Overview
19
19
years of professional experience
Work History
Retail Manager
Cheap Smokes And Cigars
02.2016 - 05.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Interacted well with customers to build connections and nurture relationships.
- Dealt with product promotions and representatives of other companies
- Employee schedule coordination
Welder
Kingpin Trailers
04.2009 - 04.2014
- Welded various connections with high-quality final results.
- Completed Fabricating, body work/repairs and mechanical work.
- Knowledge of air and electrical trailer systems.
- Maintained and repaired units including but not limited to: brakes, alignment, airbags, brake pots etc.
- Both structural and visual welding completed.
- Ran service truck temporarily
Welder
ITEC Incorporated
11.2007 - 04.2009
- Welding repairs on trailer units, flatbed or cubed vans.
- Supervised, trained and managed body repairman crew.
- Provided estimates/quotes
- Organized and ensured quality control of welding services.
- Ensure customer satisfaction and established lasting relationships
Welder
Lions Gate Trailers LTD
11.2005 - 11.2007
- Welding repairs on trailer units, flatbed or cubed vans
- Repaired body damage/ trailer rebuilds
- Lead hand when Supervisor was away
Welding Apprentice
Gar-Don Steel
07.2005 - 10.2005
- Examined structure and texture of parts to detect imperfections.
- Prepped pieces to be welded
- Threading pipe, drilling holes, transporting of product.
- Gained knowledge of punching holes/shearing plates with an ironworker
Warehouse Employee
IPEX Incorporated
07.2004 - 07.2005
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Indoor and outdoor forklift operator
- Performed inventory control, such as counting, and stocking merchandise.
Education
Journeyman (2/3 Years Completed)
Northern Alberta Institute of Technology (NAIT)
Edmonton, ABHigh School Diploma -
Christ The King High School
Leduc, AB05.2004
Skills
- Effective Working Relationships
- Proficient in SmartVendor POS system
- Limited experience with Quick Books
- Mainting proper stock levels for inventory
- Good with hands, tools and equipment
- Forklift and crane experience
- Accurate Money Handling
- Sales Analysis
- Vendor Collaboration
- Customer Service
Languages
English
Native or Bilingual
Timeline
Retail Manager
Cheap Smokes And Cigars
02.2016 - 05.2023
Welder
Kingpin Trailers
04.2009 - 04.2014
Welder
ITEC Incorporated
11.2007 - 04.2009
Welder
Lions Gate Trailers LTD
11.2005 - 11.2007
Welding Apprentice
Gar-Don Steel
07.2005 - 10.2005
Warehouse Employee
IPEX Incorporated
07.2004 - 07.2005
Journeyman (2/3 Years Completed)
Northern Alberta Institute of Technology (NAIT)
High School Diploma -
Christ The King High School
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