Dustin Begaye
Elk Grove
Summary
Experienced and results-oriented Store Manager with 6 years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Skilled in employee relations, inventory organization, and visual merchandising. Prepared, organized, and trained in product knowledge and store regulations. Committed to creating an environment that is guaranteeing to achieve increased sales and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Owner/Operator
D’s Car Detailing
07.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
- Assessed income and expenses and adapted plans to improve profit levels.
Co-Manager/Store Manager
Hobby Lobby Stores, Inc.
07.2013 - 10.2021
- Comprehensive involvement in recruiting, training, mentoring, and coaching staff.
- Responsible for overseeing a merchandising staff of part and full-time staff.
- Accountable for scheduling, payroll, expenses, and staffing of merchandisers.
- Negotiation of contacts, recruitment, training, and development of new merchandising staff.
- Responsible for sales forecasting, item sell-through, and product rotation.
- Develop and oversee standardized processes and procedures, back-office support training, and presale support.
- Managed and coordinated all operational activities of the store.
- Successfully maintain inventory at optimum levels
- Extensive knowledge of in-store setups. Worked with multiple teams throughout the District to achieve systematic conducive operation.
- Work with OSHA inspectors to ensure stores opened with full compliance.
Floor Associate
Century Theatres
10.2011 - 07.2013
- Ensured that all guests were helped in a timely and efficient manner, all the while maintaining a professional and friendly position.
- Maintain condition and cleanliness of work area and box office.
- Assemble food orders, operate point-of-sale terminals and make ascertain correct change.
- Assist with seating of customers in the cinemas and developed skills in handling crowd management.
- Assisted with other functions as assigned.
Education
Business Administration Studies
Consumnes River College
Sacramento, CA01.2013
High School Diploma - undefined
Laguna Creek High School
Elk Grove, CA05.2011
Skills
- Leadership and management training
- Strong expense and account management expertise
- Excellent memory and attention to detail – mastery of in-store logistics, systems, and inventory
- Goal-oriented
- Strategic Thinking
- Project Management
Timeline
Owner/Operator
D’s Car Detailing
07.2023 - Current
Co-Manager/Store Manager
Hobby Lobby Stores, Inc.
07.2013 - 10.2021
Floor Associate
Century Theatres
10.2011 - 07.2013
Business Administration Studies
Consumnes River College
High School Diploma - undefined
Laguna Creek High School
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