Dushyant Sharma
Surrey,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
7 Eleven Gas Station
09.2022 - 04.2023
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
General Manager
Ambros Hotel, Kurukshetra
07.2020 - 06.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Trained and guided team members to maintain high productivity and performance metrics.
Customer Service Representative
Reliance Point
05.2018 - 06.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Arts - Business Administration
LaSalle College, Vancouver, BC
Vancouver, BC09.2024
Bachelor of Arts - Arts Administration - Cultural Management
Delhi University, India
Delhi, India05.2023
Skills
- Customer Service
- Guest Services
- Cash Handling
- Merchandise Restocking
- POS System Operation
Languages
English
Professional Working
Hindi
Native or Bilingual
Additional Information
Availability - Monday to Sunday
Timeline
Customer Service Cashier
7 Eleven Gas Station
09.2022 - 04.2023
General Manager
Ambros Hotel, Kurukshetra
07.2020 - 06.2022
Customer Service Representative
Reliance Point
05.2018 - 06.2020
Bachelor of Arts - Business Administration
LaSalle College, Vancouver, BC
Bachelor of Arts - Arts Administration - Cultural Management
Delhi University, India
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