Dushyant Lamba
SASKATOON,SK
Summary
Detail-oriented Administrative Professional with 2+ years of experience supporting office operations, customer service, and healthcare environments. Proven ability to manage scheduling, maintain accurate records, and coordinate with cross-functional teams. Strong background in data management, compliance, and client interaction. Seeking an Administrative Assistant / Office Clerk role where organizational and communication skills can improve operational efficiency.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Senior Administrative Specialist
Best Buy
Saskatoon, Saskatchewan
08.2025 - Current
- Support end-to-end hiring logistics (screening, interview scheduling, onboarding checklists, documentation) to keep staffing needs moving without delays.Lead day-to-day administrative operations supporting store leadership; triage priorities across departments to keep workflows running smoothly during peak traffic periods.
- Maintain employee records, work hours, and training compliance for 50+ associates, ensuring documentation is accurate, up to date, and aligned with company policy.
- Trained and supported front-end/customer service associates; handled escalations while maintaining service standards and resolving issues efficiently.
- Resolve escalated customer concerns and maintain high satisfaction levels.
Medical Office Assistant
Retina Surgical Associates
Vancouver, British Columbia
03.2023 - 08.2025
- Managed patient scheduling, appointment coordination, and clinic bookings.
- Maintained accurate patient records and ensured up-to-date documentation.
- Assisted in data collection, entry, and basic analysis for clinical research.
- Ensured compliance with regulatory standards (GCP, IRB, clinic protocols).
- Supported audits and maintained documentation for research submissions.
Wireless Consultant
Staples
Vancouver, British Columbia
09.2022 - 03.2023
- Achieved 120% of monthly sales targets by promoting wireless plans, devices, and tech accessories.
- Resolved billing and service issues, improving customer retention by 30% through proactive follow-ups.
- Maintained merchandising standards, ensured accurate pricing, and supported asset protection and privacy procedures.
- Maintained accurate records, pricing, and inventory support.
Education
Bachelor of Arts - Psychology
Capilano University
North Vancouver12-2024
Skills
- Office Administration & Coordination
- Data Entry & Record Management
- Calendar & Appointment Scheduling
- Customer Service & Client Relations
- Microsoft Office (Excel, Word, Outlook)
- Filing & Documentation
- Team Collaboration & Communication
- Problem Solving & Conflict Resolution
- Regulatory Compliance (GCP, IRB familiarity)
- POS Systems & Administrative Software
Certification
Microsoft Office
Timeline
Senior Administrative Specialist
Best Buy
08.2025 - Current
Medical Office Assistant
Retina Surgical Associates
03.2023 - 08.2025
Wireless Consultant
Staples
09.2022 - 03.2023
Bachelor of Arts - Psychology
Capilano University