Dushica Bochvarova
Sales Associate
Winnipeg
Summary
Adept, detail oriented and motivated team lead with significant experience in sales, insurance and customer service. Known for exemplary team building, project, organizational and time management skills. Gifted with developing strong collaborative relationships with all types of personalities. Familiar with fast paced, dynamic, environments where results and quality come first.
Overview
11
11
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Sales Associate
The Brick
06.2023 - Current
- Building relationships with customers to encourage repeat business.
- Solving customer challenges by offering relevant products and services.
- Achieving monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessing customer needs and utilized suggestive selling techniques to drive sales.
- Increasing sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managing a book of business for available stock and scheduling of deliveries.
Insurance Lead
GRAWE
07.2014 - 03.2022
- Created business opportunities in multi-level marketing
- Acknowledged customer issues and resolved problems quickly
- Dealt with logistics of insurance (documentation, premiums, payments, etc.)
- Developed human resources by building teams suited to reach monthly goals
- Maintained weekly meetings for keeping track of goals and productivity
- Led a team of over 30 people.
Team Lead
Flexcredit
03.2021 - 10.2021
- Developed and implemented creative solutions to complex problems, kept organized and detail-oriented.
- Promoted products and services of the company, conducted background checks, managed status of existing and pending credits
- Created, trained and lead a team of credit consultants.
- Demonstrated leadership capabilities, initiative, developed and maintained courteous and effective working relationships, and managed time.
- Did Book-keeping of credit users in a physical archive.
Education
Certificate - Insurance
GRAWE
Graz, Austria 05.2001 -
High School Diploma -
Slavco Stoimenski
Shtip, North Macedonia 05.2001 -
Skills
- Diligent
- Capable of leadership
- Problem Solver
- Familiarity with Microsoft Office Products
- Good Interpersonal and Soft Skills
Certification
Career level education in Insurance Training – Levels B,C,D,D+
Timeline
Sales Associate
The Brick
06.2023 - Current
Team Lead
Flexcredit
03.2021 - 10.2021
Career level education in Insurance Training – Levels B,C,D,D+
04-2019
Insurance Lead
GRAWE
07.2014 - 03.2022
Macedonian Insurance Agent License
07-2014
Certificate - Insurance
GRAWE
05.2001 -
High School Diploma -
Slavco Stoimenski
05.2001 -