Dushar Dushar
Brampton,ON
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Monte carlo inn
Barrie, Ontario
01.2025 - Current
- Answered phones, responded to inquiries, and took messages.
- Monitored security cameras in lobby area as needed.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Made hotel sold out for more than 3 weeks by selling skills
Ground Support Supervisor
Fedex
Barrie, Ontario
09.2024 - 12.2024
- Created reports outlining progress made towards achieving key objectives related to the Support team's activities.
- Reviewed performance metrics regularly to measure success against goals set by management.
- Ensured compliance with company policies and procedures regarding customer service protocols.
- Resolved escalated customer inquiries in a timely manner, ensuring exceptional customer service was provided at all times.
- Conducted regular meetings with Support team to ensure effective communication and collaboration between teams.
Cashier
A1 cash and carry
Barrie, ON
01.2024 - 08.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Costumer Service Manager
Giriraj trading co
Delhi, India
05.2021 - 12.2023
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
- Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
Education
Some College (No Degree) - Artificial Intelligence
Georgian College
Barrie, NoneSkills
- Machine learning
- Data analysis
- Programming languages
- Customer service
- Team collaboration
- Communication skills
- Housekeeping
- Record preparation
- Guest relations
- Transportation information
- Team building
Certification
- Has smart serve as well
- Has g full license
- Has forklift licence
Availability
- Available for 24 hours every week and can work on any day of 7 days in any shift.
- Open availability
Timeline
Front Desk Agent
Monte carlo inn
01.2025 - Current
Ground Support Supervisor
Fedex
09.2024 - 12.2024
Cashier
A1 cash and carry
01.2024 - 08.2024
Costumer Service Manager
Giriraj trading co
05.2021 - 12.2023
Some College (No Degree) - Artificial Intelligence
Georgian College