Dusan Petrovic
San Francisco
Summary
Results-oriented, self motivated and highly driven professional with learning and growing mindset. Focused on execution and operational excellence with strong communication skills and ability to collaborate across multifunctional levels
Overview
12
12
years of professional experience
Work History
Business Relationship Manager / Business Banker
Wells Fargo Bank, N.A.
San Francisco
01.2020 - Current
- Managed moderately complex portfolio, deepened client relationships, and facilitated growth
- Collaborated with partners to tailor solutions that aligned with clients' growth strategies
- Sources and onboards new clients through community outreach and referrals
- Proactively managed risk exposure while spearheading operational excellence initiatives
Business Relationship Support Specialist
Wells Fargo Bank, N.A.
San Francisco
04.2018 - 01.2020
- Processed client requests accurately to support Business Relationship Managers
- Collaborated with management and partners to enhance risk management initiatives
- Resolved complex client issues through informed decision-making and collaboration with managers
- Ensured adherence to compliance requirements through expert understanding of policies
Assistant Branch Manager
Wells Fargo Bank, N.A.
San Francisco
03.2017 - 04.2018
- Facilitated daily operations to enhance sales performance, manage risk effectively, and improve overall branch performance
- Coached and developed high-performing teams, leading initiatives that increased customer satisfaction
- Mentored staff in talent development and actively participated in interview processes to select strong candidates
- Resolves customer issues through collaboration with management and team members
Personal Banker
Wells Fargo Bank, N.A.
San Francisco
02.2014 - 03.2017
- Enhanced customer experience by thoroughly understanding financial goals
- Developed expertise in bank products and services through continuous learning
- Referred customers to partners and specialized bankers to strengthen relationships
Education
Bachelor of Arts - International Economics
John Naisbitt University
Belgrade, Serbia09-2016
Skills
- Project management
- Portfolio management
- Risk management
- Sales data analysis
- Cross-functional collaboration
- Team leadership
- Decision making
- Problem solving
- Deadline management
- Process development
- Effective communication
Languages
Serbian
Native/ Bilingual
Spanish
Elementary
Timeline
Business Relationship Manager / Business Banker
Wells Fargo Bank, N.A.
01.2020 - Current
Business Relationship Support Specialist
Wells Fargo Bank, N.A.
04.2018 - 01.2020
Assistant Branch Manager
Wells Fargo Bank, N.A.
03.2017 - 04.2018
Personal Banker
Wells Fargo Bank, N.A.
02.2014 - 03.2017
Bachelor of Arts - International Economics
John Naisbitt University