Dusan Kreckovic
Toronto,Serbia
Summary
Aviation professional with nine years of experience in the industry. I consider myself a very enthusiastic and dedicated person, and since I really found myself in this job, it comes with great ease. I have worked in different environments and airline operations, and I find myself highly adaptable. Trained for aircraft types: A319/320/321, ATR72-200/600, B737-300/900, B777-200/300, B787-8, A350-900/1000, A330-200/300
Overview
9
9
years of professional experience
Work History
Supervisor SOCC, Training
Porter Airlines
09.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Educated staff on organizational mission and goals to help employees achieve success.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Onboarded new employees and conducted initial training
Network Operations Coordinator
Porter Airlines
10.2023 - 08.2024
- Provided support for CSRs agents throughout the network.
- Overlooked connecting passenger journeys, and rebooked them if they missed their flights.
- Made sure all passengers itineraries are correct taking into consideration flight delays, cancellations, diversions etc.
Cabin Attendant
Wizz Air
09.2021 - 06.2023
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Flight Attendant
Qatar Airways
10.2018 - 08.2021
- Ensured safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Cabin Crew Member
Air X
05.2018 - 09.2018
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Resolved passenger conflicts and medical emergencies during flights.
- Followed company regulations and rules to promote safe environment for travelers and employees.
Cabin Crew Member
Air Serbia
02.2016 - 04.2018
- Attending pre-flight briefings and conducting pre-flight safety and security checks.
- Providing onboard service on the highest level in both economy and business class.
- Guiding less experienced colleagues and promoting teamwork.
Education
Italian language, literature and culture -
Faculty of Philology
10.2011
Ancient languages and cultures - undefined
Philological Gymnasium
01.2011
Skills
- Understanding of airline operations
- Customer service culture
- Service philosophy
- Leadership
- Tasks oriented
- Sales skills
Personal Information
- Date of Birth: 06/07/92
- Nationality: Serbian
- Marital Status: Single
Training
- CAD of Serbia Cabin crew attestation, 02/01/16
- Economy and business class service training at Etihad academy, 03/01/16
- QCAA Cabin crew certificate, 10/01/18
- CAD Medical Class 1/2
- EASA Cabin Crew Attestation, 10/01/21
- EASA Medical Class 2, 10/01/21
Languages
English
Full Professional
Serbian
Native or Bilingual
Italian
Limited Working
Timeline
Supervisor SOCC, Training
Porter Airlines
09.2024 - Current
Network Operations Coordinator
Porter Airlines
10.2023 - 08.2024
Cabin Attendant
Wizz Air
09.2021 - 06.2023
Flight Attendant
Qatar Airways
10.2018 - 08.2021
Cabin Crew Member
Air X
05.2018 - 09.2018
Cabin Crew Member
Air Serbia
02.2016 - 04.2018
Ancient languages and cultures - undefined
Philological Gymnasium
Italian language, literature and culture -
Faculty of Philology
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