Durva Parmar
Greater Sudbury,ON
Summary
Recent graduate with a strong foundation in supply chain management, eager to apply knowledge in logistics, inventory, and process optimization to enhance operations and contribute to team success. Ready to support efficient supply chain processes and develop practical skills in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Supervisor
Val Caron Kwikway
01.2023 - Current
- Hire and train or arrange for the training of new sales staff and monitor and report on performance.
- Meeting sales goals by training, motivation, mentoring and providing feedback to store staff.
- Ensure promotions are accurate and in tune with company's standards.
- Report on buying trends, customer needs & innovative ideas to increase sales.
- Evaluate and improve customer service and respond to customer requests and issues.
- Managed inventory levels and coordinated stock replenishment as needed.
- All other relevant tasks.
Prep Clerk
Smith's Market
05.2022 - 03.2023
- Preparing fruits and dips and assembling fruit trays.
- Packaging prep department products.
- Restocking prep counter.
Customer Relations Manager
Axis bank
Ahmedabad
07.2021 - 04.2022
- Assisted customers with inquiries and resolved service-related issues with the bank.
- Coordinated communication between departments to enhance customer satisfaction.
- Managed customer feedback and relayed insights to improve service quality.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge suited best for the customer.
- Assisted customers with inquiries via telephone, email, or online chat.
- Upheld privacy and security requirements for customer information.
Finance Intern
Azure knowledge corporation
Ahmedabad, India
11.2020 - 05.2021
- Analyzed financial data to support budget preparation and forecasting tasks.
- Assisted in creating financial reports using Excel and accounting software.
- Collaborated with team members on expense tracking and cost analysis projects.
- Managed accounts payable and receivable activities including invoice processing, payments reconciliation.
Education
Post Graduation Diploma - Supply Chain Management
Cambrian College
Sudbury, ONPost Graduation Diploma - International Business Management
Cambrian College
Sudbury, ONBachelors of Commerce -
Cambrian College
Sudbury, ONSkills
- Customer Relationship Management (CRM)
- Inventory Management
- Sourcing and Procurement
- Data Analysis & Reporting
- Inventory Management System
- Microsoft Excel
- Demand Planning
- Goal oriented
- Attention to detail
- Negotiation
- Trend analysis
- Communication skills
- Data reporting
Timeline
Supervisor
Val Caron Kwikway
01.2023 - Current
Prep Clerk
Smith's Market
05.2022 - 03.2023
Customer Relations Manager
Axis bank
07.2021 - 04.2022
Finance Intern
Azure knowledge corporation
11.2020 - 05.2021
Post Graduation Diploma - Supply Chain Management
Cambrian College
Post Graduation Diploma - International Business Management
Cambrian College
Bachelors of Commerce -
Cambrian College