Durowoju Hiqmat Sulaimon

Experience in providing over the phone support to customers with the ability to use the appropriate business tools and protocols which increased customer satisfaction with an average of 85%. Strong listening skill that makes it possible to understand customers and resolve problems encountered when using companies’ products to achieve higher satisfaction level. Passionate about solving problems and helping customers in order to have positive feedback from customers. Excellent documentation skills using business software and tools that prevents loss of customer’s data. Effective communication skills that helps prevent misunderstanding and confusion.

Welfare Coordinator/Financial Secretary, 04/2016, 04/2017, National Youth Service Corp, Nigeria, Helped maintain an accurate and up-to-date income and expenses, Organized programs and services that identify the needs of youths