Durgesh Sharma
Surrey,BC
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead
Staples
11.2021 - Current
- Managing schedule of team members, Assigning duties, Shipping/loading, Training new associates, Inventory control, Replenishment of stocks.
Department Manager
Walmart
07.2020 - 10.2021
- Prepare schedules, Assignment of job, Lead team to complete various task, Report any losses and make claims, Maintain stock registers, Inventory control, Price management.
Cashier/Customer Service
Real Canadian Superstore
01.2020 - 09.2020
- Accept payments, Replenishment and put aways, Serve customer by answering their questions, Assist customers in finding whatever they need.
Assistant Manager
HDFC Bank
09.2018 - 12.2019
- Serve customers by answering their questions, Maintain financial reports and registers, Report suspicious transactions, Check financial background, Authorize transactions, Foreign remittances, Cross-selling of banking products, Financial advisor.
Assistant Manager
Axis Bank
12.2015 - 08.2018
- Serve customers by answering their questions, Maintain financial reports and registers, Report suspicious transactions, Check financial background, Authorize transactions, Foreign remittances, Cross-selling of banking products, Financial advisor, Custodian of cash vault keys.
Education
College diploma in International Business -
Douglas college
12.2021
College diploma in Finance -
Douglas college
12.2020
Master's degree in MBA -
Amity University
Noida, Uttar Pradesh07.2015
Bachelor's in Commerce -
SCD GOVT. college
04.2012
Skills
- Banking
- Transaction Processing
- Wealth Management
- Cross-Selling and Upselling
- Financial Advisement
- Customer Service
- Fraud Prevention
- Banking Policies and Procedures
- Attention to Detail
- Regulatory Compliance
- Financial Services
- Cash Handling
- Portfolio Analysis
Accomplishments
Recognized by Dean for gathering maximum sponsorship for Corporate Meet programe.
Worked on startup projects as a part of course work.
Received first prize in selling maximum general insurance in a inter-branch competition.
Received certificates for providing best customer service consecutively for 3 months.
Certification
- WHMIS, 11/01/21, Present
- Certified Forklift Operator, 03/01/22, 03/01/27
- Counterbalance Forklift, 03/01/22, 03/01/27
- OSSA Fall Protection, 03/01/22, 03/01/27
Additional Information
knowledge of WMS ( Manhattan), Alpha, receiving using alpha scanners, and route planning.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Software
Ms Office
CRM
Data Entry
Timeline
Team Lead
Staples
11.2021 - Current
Department Manager
Walmart
07.2020 - 10.2021
Cashier/Customer Service
Real Canadian Superstore
01.2020 - 09.2020
Assistant Manager
HDFC Bank
09.2018 - 12.2019
Assistant Manager
Axis Bank
12.2015 - 08.2018
College diploma in International Business -
Douglas college
College diploma in Finance -
Douglas college
Master's degree in MBA -
Amity University
Bachelor's in Commerce -
SCD GOVT. college
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