Durgesh Chitturi

HALIFAX,Nova Scotia

Summary

Results-driven Business Analyst with a successful track record of delivering and managing requirements within time and budget constraints. Proven expertise in problem-solving, communication, and leadership skills, combined with a strong grasp of testing methodologies and data analysis. Proficient in various tools and methodologies, with a background in IT industry.

Overview

years of professional experience

Work History

Business Analyst /Testing Coordinator

EfficiencyOne

08.2022 - 09.2023

Assisting in the development of acceptance criteria consistent with user requirement’s definition of done.
Collaborated with stakeholders to define project objectives and criteria.
Giving Demo about the project to the clients and taking the inputs of the clients where necessary changes to be made.
Writing functional test cases and expected outcomes in support of each Acceptance Criteria.
Writing full end-to-end scripts to be used in User Acceptance Testing.
Following up with those responsible for executing test cases to ensure timely completion and resolution.
Acting as a liaison between testers and CIS Core Team to facilitate resolution of failed test cases.
Maintaining test case/bug tracker roll-ups/dashboard in MS Excel.
Updating user documentation as required, consistent with new processes and steps arising from the testing process.
Performed gap analysis to identify areas of improvement.
Creating activity diagrams and business process flow diagrams using MS Visio.
Preparing Business requirement documents, User requirement documents and Functional requirement Documents.
Assisting in development of superusers and supporting superusers in end-user training.
Involved in the Change management Process.
Evaluated current processes to develop improvement plans.
Gathered, documented, and modeled data to assess business trends.
Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Created and optimized records management strategies to coordinate and protect information.
Providing administrative support as required (schedule and attend project meetings)
Experience working with Salesforce.

Junior Business Analyst

Tecversa IT Solutions Pvt Ltd.

07.2019 - 02.2020

Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Boosted company productivity and customer satisfaction by streamlining or eliminating inefficient processes.
Analyzed businesses to determine financial impact of potential investments to support risk assessment.
Identified and analyzed business strategy implications for growing companies to increase longevity.
Computed, recorded and proofread data in preparation of records and reports.
Identified key growth and contribution opportunities for business.
Reported findings on risk exposures to senior executives and board of directors.
Reviewed risk management database reports for compliance and fraud prevention.
Implemented loss control measures to protect workers and mitigate workplace hazards.
Directed reporting automation to reduce errors and labor requirements.

Education

Internetworking

Dalhousie University

Halifax, NS

01.2022

Bachelor in Technology - Electronics And Communication Engineering

JNTU

Hyderabad

06.2019

Skills

Languages: SQL
Tools: SQL Developer, Toad
Ticketing tool : JIRA

Proficient in Microsoft Office
Methodologies: Agile, Waterfall
Database : Oracle

Timeline