Durga Prasad Dhulipudi
Mississauga,Ontario
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven ability to understand customer requirements and translate them into actionable project plans. Dedicated and hard-working with a passion for big data.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
03.2023 - Current
- Skilled at working independently.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Associate
Amazon Delivery Station -DTO3
08.2022 - 02.2023
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Fashion Associate
Walmart
04.2022 - 08.2022
- Enhanced customer satisfaction by providing personalized fashion advice and product recommendations.
- Increased sales through effective up-selling and cross-selling of complementary items.
- Managed inventory and ensured proper stock levels for high-demand products.
- Assisted in visual merchandising, creating eye-catching displays to attract customers.
Customer Service Representative
Itronics Info Solutions
03.2018 - 01.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Data Analyst
UST Global
06.2020 - 02.2022
- Conducted detailed analysis of functional and non-functional data elements using data profiling techniques, facilitating effective mapping from source to target data environments.
• Generated comprehensive UML diagrams, including context, Business Rules Flow, and Class Diagrams, to improve understanding of data flow processes.
• Applied ETL methodology extensively in a complex Enterprise Data Warehouse (EDW) environment, utilizing Informatica for data extraction, transformations, and loading processes.
• Orchestrated test design activities and conducted allocation testing from the front end/user interface to ensure data accuracy and reliability.
• Played a key role in data mining, transformation, and loading activities, smoothly transitioning data from diverse source systems to the target system.
• Designed and developed interactive dashboards in Tableau to address crucial business questions, offering valuable insights for decision-making.
• Authored SQL and PL/SQL queries, as well as stored procedures, implementing business rules and transformations for efficient data processing.
• Proficiently utilized various Informatica transformations, such as Joiner, Expression, Lookup, Aggregate, Filter, Update Strategy, Stored Procedure, and Normalizer, to ensure seamless data integration.
• Conducted thorough analysis of solution architecture and design documents, emphasizing Source to Target mappings and detailed design across multiple tracks.
• Designed and developed pre-session, post-session routines, and batch execution routines using Informatica Server, optimizing session runs.
Education
PGDM - Marketing Management
Georgian College of Applied Arts And Technology
Barrie, ON08.2023
PGDM - Project Management
Georgian College of Applied Arts And Technology
Barrie, ON08.2022
Bachelor of Science - Agriculture
Pondicherry University
Puducherry03.2020
Skills
- MS Office
- Teamwork and Collaboration
- Multitasking Abilities
- Project Planning
- Data Entry
- Appointment Scheduling
- Report Generation
- Complaint Resolution
- Data Collection
- ETL and BI Tools: SSRS, Report Builder, Focus, Power BI, Tableau, Informatica
- Programming: SQL, PL/SQL, UNIX Shell Scripting, VB Script, Python
- Databases: SQL Server, Oracle, MYSQL, No-SQL
- Data Modelling: Star-Schema Modeling, Snowflake-Schema Modelling, FACT and dimension tables, Pivot Tables, Erwin
- Database Tools: SQL Server Management Studio, Performance Monitor, Query Analyzer, Query Optimizer, SQL Profiler, Data Transformation Services (DTS), ETL, Business Intelligence Development Studio (BIDS), SQL CMD
- Testing Tools: Win Runner, Load Runner, Test Director, Quality Center, and Rational Clear Quest
Languages
English
Full Professional
Timeline
Uber Driver
Uber
03.2023 - Current
Associate
Amazon Delivery Station -DTO3
08.2022 - 02.2023
Fashion Associate
Walmart
04.2022 - 08.2022
Data Analyst
UST Global
06.2020 - 02.2022
Customer Service Representative
Itronics Info Solutions
03.2018 - 01.2020
PGDM - Marketing Management
Georgian College of Applied Arts And Technology
PGDM - Project Management
Georgian College of Applied Arts And Technology
Bachelor of Science - Agriculture
Pondicherry University
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