Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Mr. Rajveer Singh
05.2021 - 08.2023
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Answered constant flow of customer calls with minimal wait times.
Education
Diploma - Information Technology
Red River College of Applied Arts, Science And Technology
Winnipeg, MB
04.2025
Skills
Account Management
Active Listening
Report Creation
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
Problem-Solving Ability
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Mr. Rajveer Singh
05.2021 - 08.2023
Diploma - Information Technology
Red River College of Applied Arts, Science And Technology
Executive Assistant to the CEO/Compliance Analyst at Switch Hub (Fintech/MSB)Executive Assistant to the CEO/Compliance Analyst at Switch Hub (Fintech/MSB)