Dynamic Senior Technical Lead with a proven track record at CHEEMA SMART SOLUTIONS LTD., excelling in project management and performance optimization. Expert in system installation and continuous improvement, I drive team success while delivering exceptional technical support, and enhancing customer satisfaction. Committed to achieving operational excellence and fostering innovation in low-voltage systems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Technical Lead
CHEEMA SMART SOLUTIONS LTD.
Edmonton, Alberta
03.2021 - Current
Managed resources across multiple projects by tracking progress, resolving conflicts, and meeting deadlines.
Defined strategies for continuous improvement initiatives that involved automation of manual processes.
Participated in architectural discussions related to scalability of the product in order to support growth projections.
Monitored performance of installed systems in order to ensure optimal operation.
Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
Maintained accurate records of all maintenance activities performed at each job site.
Completed daily reports on tasks performed during service visits.
Assisted in training junior technicians on proper methods for installing low voltage equipment.
Provided technical support to customers regarding their low voltage systems.
Assessed project blueprints and drawings to assess project scope and required materials.
Senior Technician
TELECON INC
Edmonton, Alberta
08.2014 - 03.2021
Identified issues with existing cable plants using OTDRs.
Provided technical support to customers regarding their fiber optic needs.
Built out new fiber runs for customer connections.
Conducted fusion splicing of single-mode and multi-mode fibers.
Tested cabling using a variety of test equipment such as Fluke Networks DTX 1800 Cable Analyzer.
Organized tools and materials required for each job site visit.
Worked closely with customers to ensure that their needs were met in the most efficient manner possible.
Conducted inspections of finished installations according to industry guidelines.
Adhered strictly to safety protocols when working at elevated heights or near hazardous areas.
Consulted with clients about their current network infrastructure and suggested improvements based on industry standards.
Fiber Optic Technician
Rogers
Toronto, Ontario
09.2011 - 07.2014
Identified issues with existing cable plants using OTDRs.
Inspected and tested fiber optics equipment to ensure optimal performance.
Conducted fusion splicing of single-mode and multi-mode fibers.
Created drawings for outside plant construction projects.
Education
Certificate IN Wireless Technology - Information And Communication Technology
George Brown College
Toronto, ON
08-2011
BECHLORS OF TECHNOLOGY - Telecommunications
PUNJAB TECHNICAL UNVERSITY
INDIA
05-2007
Skills
Low voltage installation
System maintenance
CCTV installation
Blueprint assessment
Safety compliance
Project management
System installation
Technical support
Performance monitoring
Network troubleshooting
Team leadership
Customer service
Performance optimization
Technical leadership
Team performance management
Certification
Scissor lift ,Boom Lift .
Fall Protection , Tower climbing and Rescue .
Timeline
Senior Technical Lead
CHEEMA SMART SOLUTIONS LTD.
03.2021 - Current
Senior Technician
TELECON INC
08.2014 - 03.2021
Fiber Optic Technician
Rogers
09.2011 - 07.2014
Certificate IN Wireless Technology - Information And Communication Technology