DUONG HUU KIEN AU
Edmonton,AB
Summary
Dynamic salesperson with strong customer service skills. Trilingual communicator, enhancing customer experiences and driving sales through effective problem-solving and attention to detail.
Experienced retail professional known for enhancing customer satisfaction and boosting sales. Proven ability to engage customers through expert product knowledge and strategic decision-making, contributing to a positive shopping environment.
Detail-oriented sales associate with a focus on customer service and problem-solving. Leveraging trilingual communication skills to drive sales and improve customer experiences across diverse demographics.
WORK AUTHORIZATION
Permanent Resident of Canada since Feb-04-2026.
Legally authorized to work for any employer without restriction.
No employer sponsorship or LMIA required
Overview
4
4
years of professional experience
Work History
Clothing Salesperson
78syoung
12.2025 - 01.2026
- Provided expert advice on product selection, improving overall customer shopping experience.
- Ensured comprehensive understanding of store promotions to provide clients with precise information.
- Executed transaction processing to enhance customer service efficiency and reduce wait times.
- Implemented strategies to elevate sales performance and improve customer experience in-store.
Hotel Front Desk Receptionist & Night Auditor
Vyda Backpackers Hostel & Vyda Central Market Hostel
08.2024 - 06.2025
- Managed reservations using property management system, optimizing room allocation.
- Assisted with guest inquiries and provided local information to enhance experience.
- Processed payments and maintained accurate financial records for transactions.
- Managed night audit processes, ensuring accurate financial reporting and reconciliation.
- Handled cash transactions accurately, ensuring proper accounting procedures were followed daily.
Financial Salesperson
Shinhan Finance
03.2024 - 07.2024
- Conducted product presentations, demonstrating features and benefits to clients.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Worked to build relationships with customers and built potential for additional sales.
- Drove sales initiatives by identifying customer needs and recommending tailored financial solutions.
Technology Salesperson
Xa Store Viet Nam
10.2023 - 03.2024
- Engaged customers to understand needs and recommend appropriate products
- Demonstrated product features to enhance customer knowledge and drive sales
- Assisted in inventory management by restocking shelves and organizing displays
- Advised customers on promotions and loyalty programs to increase repeat business
Cashier
Family Business
06.2022 - 08.2023
- Managed cash drawer, balancing daily transactions to maintain financial accuracy.
- Trained new staff on checkout procedures and customer service best practices.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Nam Ky Khoi Nghia
Ho Chi Minh, Viet Nam06-2021
Skills
- Fashion sense
- Friendly and helpful
- Problem-solving
- Customer service
- Multitasking Abilities
- Trilingual communication skills (Cantonese, English, Vietnamese)
- Attention to detail
- Audit reporting
- Decision-making
- Bookkeeping
Languages
Vietnamese
Native or Bilingual
Chinese (Cantonese)
Professional Working
English
Professional Working
Interests
- Sports
- Singing
- Technology
- Travel
- Outdoor
- Video Gaming
- Virtual Reality
Timeline
Clothing Salesperson
78syoung
12.2025 - 01.2026
Hotel Front Desk Receptionist & Night Auditor
Vyda Backpackers Hostel & Vyda Central Market Hostel
08.2024 - 06.2025
Financial Salesperson
Shinhan Finance
03.2024 - 07.2024
Technology Salesperson
Xa Store Viet Nam
10.2023 - 03.2024
Cashier
Family Business
06.2022 - 08.2023
High School Diploma -
Nam Ky Khoi Nghia