DUNNYA GUARDERAS ORTIZ

• Used mathematical formulas, statistical models and analytical techniques to assess information.
• Analyzed factors that affected economic growth and leveraged information.
• Applied advanced IT and analytical skills and economic trend, business and industrial sector research to impact corporate decision making.
• Conducted broad‐based economic research and prepared articles, digests and reports for management, specialty publications and clients.
• Gathered, evaluated and summarized account data in detailed financial reports, and expense reports to facilitate reimbursement for business expenses incurred.
• Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
• Generated, analyzed and reported data to forecast market trends and explain economic phenomena.

• Analyzed project bidding packages according to the company's target market.
• Elaborated quotes, reports, schedule of values, write proposal, change orders, and fill out forms for bidding on different projects with builders.
• In the first three months I bid and secured projects for the company ranging from 1.5M to 5M.
• Reviewed blueprints about ID, architectural, door schedule, transmittal.
• Overseeing the accounts receivable and accounts payable process, invoicing, account reconciliation, and other accounting tasks, typically up to five projects in progress.

• Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter in groups of up to 10 people.
• Educate clients on the process of completing forms for various immigration procedures with an effectiveness of 95%
• Participated in several Hispanic Community events.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Planned and implemented a curriculum to teach basic computing, use and management of websites and management of social networks to an average of 10 students per course.

Developed meaningful relationships with students, fostering a positive learning environment and promoting mutual respect.

Communicated with students to discuss progress and need for tutoring and extra assistance.
Managed resources effectively by maintaining an organized inventory of classroom technology equipment and software licenses.

• Participated as a volunteer in the summer program, managing the registration of personal information for more than 45 volunteers, as well as records of assigned tasks and schedules.
• Volunteered at the reception desk, answering over 30 calls a day, promptly directing incoming calls to the correct offices, as well as handling complaints and various inquiries regarding the various programs offered by the foundation.
• Prepare customer records, office supply order and delivery forms, mail delivery and dispatch records, office meeting records, event records, and other assigned duties.
• Support in gathering information and and processing immigration forms.

• Evaluated, research and clean all items 90% of the way through and determine the selling price based on market value, condition, desirability, and exclusivity.
• Organized the showcase in 100% according to the politics and regulations in the store.

• Responded sensitively and competently to service customers with diverse cultural backgrounds.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
• Participated with joy, altruism, and empathy in all group dynamics.
• Established positive relationships with customers and other staff members.

• Championed the integration of data-driven decision-making processes throughout organizations, emphasizing the critical role economics plays in driving long-term success.
• Collaborated with cross-functional teams to address complex economic issues and drive impactful solutions.
• Analyzed factors that affected economic growth and leveraged information.
• Forecasted production and consumption of renewable and non-renewable resources and supply.
• Developed econometric models to analyze various aspects of economic trends and patterns.
• Conducted thorough literature reviews to support research findings and recommendations.
• Gave presentations to community organizations, schools and other groups to educate public about different resources.

• Developed strategies and business plans to boost sales, attract new customers, and penetrate new markets with a significant success rate of approximately 98%.
• Manage regional budgets, analyze financial reports, and review and approve or reject loan and credit applications within authorized limits for regional consisting of 20 offices.
• Analyzed sales statistics and market conditions to identify areas for improvement and opportunities
• Ensure district compliance to all inter-institutional regulations for government projects.
• Recruit, train, and provide ongoing coaching and development to branch managers and their teams to improve performance.
• Uphold a high level of customer service across all branches and manage key client relationships within the territory.

• Implemented successful marketing strategies to increase brand awareness within the community and attract new customers.
• Established key partnerships within the community, supporting local events and organizations to enhance the bank''s reputation and build strong relationships.
• Increased loan portfolio growth by developing strong relationships with local businesses and providing tailored financial solutions.
• Examined customer loan applications for loan approvals and denials.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Complied with established internal controls and policies.
• Analyzed business processes to identify cost savings and operational efficiencies.
• Performed banking, business administration and financial tasks to guarantee five-star service for clients.

• Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
• Enhanced student comprehension by incorporating real-world examples and case studies into lectures.
• Leveraged technology to enhance student learning experiences, incorporating multimedia presentations and online discussion forums.
• Supervised graduate students in their research projects, providing guidance and mentorship for successful completion of thesis work.
• Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.