Dunia Martins
Tulare
Summary
Dynamic bar manager with a proven track record at 9 Iton Bar & Grill, excelling in customer service and team leadership. Expert in cocktail creation and inventory management, I successfully trained staff to enhance service quality, resulting in improved customer satisfaction and operational efficiency. Passionate about delivering exceptional experiences.
Overview
16
16
years of professional experience
Work History
Bar Manager
9 Iton Bar & Grill
Tulare, CA
01.2019 - 03.2020
- Supervised daily bar operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored staff on cocktail preparation and proper serving techniques.
- Developed and implemented inventory management practices to minimize waste and optimize stock levels.
- Collaborated with kitchen team to create drink specials aligned with seasonal menu offerings.
Bartender
Pitch & Wedge
Tulare, CA
09.2014 - 01.2019
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Provided exceptional customer service by engaging patrons and responding to inquiries promptly.
- Assisted in inventory management by tracking supplies and placing orders as needed.
Store Manager
Tulare Honda Motorcycle Dealership
Tulare, CA
06.2004 - 12.2010
- Oversaw daily operations, ensuring optimal inventory management and customer satisfaction.
- Developed team training programs, enhancing staff performance and product knowledge.
- Implemented marketing strategies, increasing dealership visibility and customer engagement.
- Analyzed sales data to identify trends and adjust pricing strategies accordingly.
Education
Associate of Science - Accounting And Finance
Reedley College
Reedley, CA06.2002
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Bar Manager
9 Iton Bar & Grill
01.2019 - 03.2020
Bartender
Pitch & Wedge
09.2014 - 01.2019
Store Manager
Tulare Honda Motorcycle Dealership
06.2004 - 12.2010
Associate of Science - Accounting And Finance
Reedley College