Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dung Anh Tran

San Jose

Summary

Strategic partnership leader with a talent for building trust, aligning senior stakeholders, and driving meaningful outcomes through insight-led engagement. Skilled at navigating complex organizations and translating client goals into strategic initiatives that create long-term value. Recognized for leading with empathy, influencing across departments, and designing seamless solutions that foster loyalty and elevate brand relationships. Brings deep experience in cross-functional leadership, contract strategy, and CRM-driven optimization. Now focused on bringing this client-first mindset and enterprise execution to mission-aligned partnerships that advance health innovation and lasting social impact.

Overview

7
7
years of professional experience

Work History

Enterprise Account Manager

Comcast
San Jose
01.2024 - Current
  • Managed relationships with key enterprise clients to drive satisfaction and retention.
  • Assisted in developing go-to-market strategies for new products and services targeting the enterprise market segment.
  • Collaborated with cross-functional teams to develop customized solutions for clients.
  • Conducted business reviews to evaluate performance and uncover growth opportunities.
  • Resolved complex client issues by coordinating effectively with internal departments.

Customer Project Manager

Comcast
San Jose
01.2021 - 12.2023
  • Delivered comprehensive training and support on best practices and tools to team members.
  • Oversaw resource allocation and budgeting for multiple customer projects concurrent.
  • Managed project timelines and deliverables, ensuring alignment with customer initiatives.
  • Facilitated client meetings to gather requirements and effectively address concerns.

Business Account Executive

Comcast
San Jose
01.2018 - 12.2020
  • Built lasting relationships with 50+ SMB clients monthly by delivering tailored telecom solutions, contributing to 15% YoY revenue growth.
  • Utilized CRM software to track account activity and performance.
  • Negotiated contracts and pricing with key clients for optimal results.
  • Managed client accounts to ensure service satisfaction and retention.

Education

Some College (No Degree) - Finance

San Jose State University
San Jose, CA

Skills

  • Marketing strategy development
  • CRM software proficiency
  • Account management strategies
  • Cross-functional leadership
  • Strategic account management
  • Executive stakeholder engagement

Timeline

Enterprise Account Manager

Comcast
01.2024 - Current

Customer Project Manager

Comcast
01.2021 - 12.2023

Business Account Executive

Comcast
01.2018 - 12.2020

Some College (No Degree) - Finance

San Jose State University
Dung Anh Tran