Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mai Sony

Vancouver

Summary

Offering strong interpersonal skills and willingness to learn and grow in fast-paced restaurant environment. Brings understanding of customer service principles and commitment to teamwork and efficiency. Ready to use and develop communication and organizational skills in [Desired Position] role.

Developed strong customer service and teamwork skills in fast-paced restaurant environment. Adaptable and quick to learn, with focus on delivering high-quality service and ensuring customer satisfaction. Seeking to transition into new field, leveraging experience in providing exceptional service and maintaining operational efficiency.

Personable and reliable with positive, upbeat attitude. Understands importance of customer service and maintaining clean, organized workspace, excelling in communication and teamwork. Capable of creating welcoming environment and ensuring seamless dining experience for guests.

Motivated [restaurant staff member] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Restaurant Staff Member

My Aunt
04.2025 - 09.2025
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Reduced waste by carefully monitoring portion sizes and implementing effective food storage practices.
  • Supported efficient kitchen operations by assisting with food preparation tasks during peak hours.
  • Maintained a clean and organized dining area, ensuring a comfortable environment for patrons.
  • Assisted in menu development, offering input on popular items and potential improvements.
  • Managed reservations efficiently, accommodating special requests and minimizing wait times for walk-in guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Adjusted food preparation methods in accordance with customer requests.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Observed diners to respond to additional requests and determine when meal completed.

Education

High School Diploma -

St John Academy
Van
01-2026

Skills

  • Strong teamwork
  • Customer service focus
  • Cleanliness and hygiene
  • Reliability and punctuality
  • Food safety
  • Beverage making
  • Table setting techniques
  • Strong work ethic
  • Customer service
  • Team collaboration
  • Cash handling
  • Safe food handling
  • Quality control
  • Food running
  • Order accuracy
  • Food safety practices
  • Performance improvement
  • Table setting
  • Menu design
  • Teamwork
  • Problem-solving

Accomplishments

  • Resolved product issue through consumer testing.
  • Documented and resolved order discrepancies which led to a 20% reduction in customer complaints.
  • Collaborated with team of 8 in the development of serving over 200 guests with zero delays.

Timeline

Restaurant Staff Member

My Aunt
04.2025 - 09.2025

High School Diploma -

St John Academy
Mai Sony