Duncan Wright
Ottawa,Ontario
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Account Representative
Desjardins Insurance
Kanata, Ontario
03.2023 - Current
- Processed applications for new and renewal policies, endorsements, and cancellations.
- Conducted research to resolve customer complaints and inquiries.
- Explained complex insurance terms and coverage options to customers.
- Provided quotes on insurance premiums based on customer requirements.
- Advised customers on how best they can utilize their available benefits effectively.
Social Media Specialist
Coding for Veterans
Ottawa, ON
01.2022 - 12.2022
- Created, edited, and managed content for various social media platforms including Facebook, Twitter, Instagram, LinkedIn, YouTube.
- Analyzed key metrics to measure the success of campaigns on a regular basis.
- Developed strategies to convert followers into leads or sales.
- Maintained relationships with key stakeholders such as influencers or partners.
Kitchen Employee
Broadway Bar & Grill
Ottawa, Ontario
09.2021 - 07.2022
- Cooked menu items in cooperation with the rest of the kitchen staff.
- Assisted other cooks during peak business hours.
- Stocked refrigerators with pre-prepared items.
- Maintained a safe working environment by adhering to all safety protocols.
Sales Associate
TJX Canada
Ottawa, ON
05.2018 - 03.2019
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Saint Francis Xavier High School
Ottawa, ON06-2020
Some College (No Degree) - Business Entrepreneurship
Algonquin College
Ottawa, ONSkills
- Client Prospecting
- Customer Engagement
- Policy sales
- Insurance Policy Sales
- Policyholder Communication
Certification
- Other Than Life - (Home & Auto Insurance Sales License)
References
References available upon request.
Timeline
Insurance Account Representative
Desjardins Insurance
03.2023 - Current
Social Media Specialist
Coding for Veterans
01.2022 - 12.2022
Kitchen Employee
Broadway Bar & Grill
09.2021 - 07.2022
Sales Associate
TJX Canada
05.2018 - 03.2019
High School Diploma -
Saint Francis Xavier High School
Some College (No Degree) - Business Entrepreneurship
Algonquin College
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