Duncan Strong
Toronto
Summary
Dynamic instructional support professional with experience at the University of Waterloo, adept in budget management and team supervision. Successfully enhanced student learning in computer science courses while leading a team of teaching assistants. Proven ability to communicate effectively and analyze program data to drive improvements in educational outcomes.
Overview
3
3
years of professional experience
Work History
Instructional Support Assistant
University of Waterloo - Faculty of Mathematics
01.2025 - 04.2025
- Collaborated with a team of Instructional Support Assistants and faculty to coordinate course delivery and maintain a consistent student experience.
- Assisted in delivering a university-level computer science course (CS106) by supporting instructional operations and enhancing the student learning experience.
- Managed a team of teaching assistants, overseeing assignment marking to ensure timely, accurate grading and feedback.
- Actively monitored and responded to student inquiries via course forums and email, providing prompt and clear academic support.
- Proofread and tested course materials, assignments, and exams to ensure clarity, accuracy, and usability before distribution.
- Held weekly office hours to provide one-on-one academic support, clarify course content, and help students improve their work.
Camp Location Coordinator
City of Toronto, Parks and Recreation
04.2024 - 09.2024
- Developed and implemented program schedules, content, and activities to engage diverse community members.
- Recruited, trained, and supervised 25 staff and 15 volunteers, fostering a supportive and efficient team.
- Managed program budgets, including tracking expenses.
- Collected and analyzed program data to assess effectiveness, measure outcomes, and identify areas for improvement.
- Ensured compliance with health and safety regulations during all program activities and events.
Facility In-Charge
City of Toronto, Parks and Recreation
09.2022 - 09.2024
- Communicated effectively with staff members regarding updates on changes to policies or procedures.
- Assisted with training new employees on tasks related to their job duties.
- Investigated accidents and injuries and prepared reports of findings.
- Managed and monitored day-to-day employee and facility operations.
Education
Bachelor's Degree - Geomatics
University of Waterloo
Waterloo, ON04-2028
International Baccalaureate Diploma -
Parkdale Collegiate Institute
Toronto, ON05-2023
Skills
- Budget Management
- Python Programming
- Javascript Programming with P5js
- Time Management
- Written & Verbal Communication
- Team Supervision & Coordination
Languages
French
Professional Working
Timeline
Instructional Support Assistant
University of Waterloo - Faculty of Mathematics
01.2025 - 04.2025
Camp Location Coordinator
City of Toronto, Parks and Recreation
04.2024 - 09.2024
Facility In-Charge
City of Toronto, Parks and Recreation
09.2022 - 09.2024
Bachelor's Degree - Geomatics
University of Waterloo
International Baccalaureate Diploma -
Parkdale Collegiate Institute
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