Dumisani Tshuma
Montreal,QC
Summary
Proven Bar and Restaurant Manager with a passion for customer satisfaction. Achieved significant improvements in service quality by focusing on staff education and efficient kitchen operations.
Overview
8
8
years of professional experience
Work History
Cook Shift Leader
The Krugers Chillspot
Bulawayo , Zimbabwe
03.2021 - 08.2024
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Followed health & safety procedures.
- Collaborated with chefs on menu development for improved guest experience and increased sales.
Cook
Chicken Taste
Bulawayo, Zimbabwe
09.2016 - 10.2017
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Followed health & safety procedures.
- Collaborated with chefs on menu development for improved guest experience and increased sales.
Education
Bachelor Of Commerce - Risk Management And Insurance
National University of Science And Technology
Bulawayo , Zimbabwe 11.2019
Customer Service - Certificate in Selling Skills And Customer Care
City Computech College
Bulawayo, Zimbabwe 07.2015
Skills
- Guest satisfaction
- Food handling
- Organizational and Interpersonal skills
- Kitchen equipment operation and maintenance
Languages
English
Native or Bilingual
French
Elementary
Ball games
Soccer
Tennis
Timeline
Cook Shift Leader
The Krugers Chillspot
03.2021 - 08.2024
Cook
Chicken Taste
09.2016 - 10.2017
Bachelor Of Commerce - Risk Management And Insurance
National University of Science And Technology
Customer Service - Certificate in Selling Skills And Customer Care
City Computech College