DUMETOLISA OBIEKWE
Calgary
Summary
Dedicated and customer-focused professional with a proven track record in retail, can adapt in any type of environment . Armed with a comprehensive background in cash handling, POS systems, and inventory management. Exceptional interpersonal and communication skills, fostering positive customer relationships. Adept at leveraging product knowledge and sales techniques to drive revenue. Currently doing Actuarial Science in the University of Calgary
Overview
1
1
year of professional experience
Work History
Cashier
BIGTECH DEVICES
02.2023 - 06.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Trained new team members on cash handling procedures, product knowledge, and customer service best practices, fostering a cohesive and knowledgeable staff
- Utilized point-of-sale (POS) systems and maintained accurate records of daily transactions, contributing to efficient accounting processes
- Collaborated with the sales team to promote special promotions, bundle offers, and upsell opportunities, contributing to a 15% increase in average transaction value
- Processed cash, credit, and digital transactions accurately and efficiently, maintaining a high level of attention to detail in cash handling
- Effectively communicated technical information about various mobile devices and features, assisting customers in making informed purchase decisions
Sales Attendant
CLOUDE'S PHARMACUETICALS
09.2022 - 01.2023
- Boosted sales by establishing rapport with customers and identifying their needs.
- Enhanced customer satisfaction through effective communication and attentive service.
- Greeted and assisted customers in selecting over-the-counter medications, supplements, and health-related products, demonstrating a deep understanding of pharmaceutical products .
- Actively participated in store promotions, resulting in a 20% increase in sales during promotional periods
- Conducted product training sessions for new staff members, enhancing overall team product knowledge and improving customer service quality
- Collaborated with colleagues to create a positive and cohesive work environment, fostering effective communication and teamwork.
- Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
Education
Bachelor of Science - Actuarial Science
University of Calgary
Calgary, AB04.2027
High School Diploma -
MOUNT OLIVE COLLEGE
UMUNYA08.2022
Skills
- Product Restocking
- Payment Processing
- Customer Assistance
- Cash Register Operation
- Computer literacy
- Relationship building
- Very good Sense of humor
- Good Communication Skills
- Problem Solving
- Patience
- Positive Attitude
- Good time Management
Accomplishments
- Trained and mentored 5 new employees .
- Promoted to Head of Mobile Sales after only working for 2 months for exceptional performance.
- Leadership roles: Head boy of my High school and Head of our robotics team back in Nigeria which took first out of 456 schools in the 2021 Annual Robotics competition.
Languages
English
Native or Bilingual
Igbo
Native or Bilingual
HOBBIES
Meeting new People
Cycling
Playing Video games
Active in Sports especially Soccer, Badminton and Table Tennis
Love listening to Music
Timeline
Cashier
BIGTECH DEVICES
02.2023 - 06.2023
Sales Attendant
CLOUDE'S PHARMACUETICALS
09.2022 - 01.2023
Bachelor of Science - Actuarial Science
University of Calgary
High School Diploma -
MOUNT OLIVE COLLEGE
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