Dulcie Virgen
Castro Valley
Summary
I am a dedicated worker with excellent communication skills and customer service. Enthusiastic and motivated with a pleasant and admirable personality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Barista
Boba Nation
07.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Cashier and Barista
Itea
06.2017 - 02.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Education
Certification in Pharmacy Technician - Pharmacology
California State University - East Bay
Hayward, CA10.2024
High School Diploma -
Castro Valley High School
Castro Valley, CA06.2020
Skills
- Time management
- Customer focus
- Professional demeanor
- Active listening
- Positive attitude
- Problem-solving abilities
- Strong numeracy
- Attention to detail
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Barista
Boba Nation
07.2023 - Current
Cashier and Barista
Itea
06.2017 - 02.2023
Certification in Pharmacy Technician - Pharmacology
California State University - East Bay
High School Diploma -
Castro Valley High School
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