Dulce Villagomez
San Diego
Summary
Efficient team member with strong customer service skills and proven multitasking capabilities. Focused on providing outstanding customer experiences while managing time effectively. Recognized for ability to enhance service quality and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Family Childcare Provider
Villagomez Dulce Family Day Care (self-employed))
San Diego
12.2016 - 08.2025
- Supervised daily activities and ensured safety in a nurturing environment.
- Communicated effectively with parents regarding children's progress and behavior.
- Maintained cleanliness and organization of play areas and learning materials.
- Implemented routines to promote social skills and emotional development.
- Collaborated with other childcare providers to enhance educational programs.
- Administered basic first aid and managed health concerns for children as needed.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Maintained daily records of activities, behaviors, meals, and naps.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Maintained financial records and handled budgeting processes for operational efficiency.
Assistant Manager
Judy's Cafe
San Diego
03.2012 - 12.2016
- Trained and mentored staff on customer service best practices.
- Supervised daily operations to ensure smooth service at busy cafe.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Ensured compliance with safety regulations and company policies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Some College (No Degree) - Child Development
Southwestern College
Chula Vista, CASkills
- Health and safety compliance
- Program administration
- Team collaboration
- Patience and empathy
- Reliability
- Multicultural sensitivity
- CPR certified
- Social skills development
Affiliations
- Hiking
- Camping
- Beach
Accomplishments
- Member of San Diego Quality Preschool Initiative
Certification
Villagomez Dulce Family Day Care 2016
Languages
Spanish
Professional
References
References available upon request.
Timeline
Licensed Family Childcare Provider
Villagomez Dulce Family Day Care (self-employed))
12.2016 - 08.2025
Assistant Manager
Judy's Cafe
03.2012 - 12.2016
Some College (No Degree) - Child Development
Southwestern College