DULCE REYES
Hawthorne
Summary
Detail-oriented Billing Clerk with hands-on experience in financial data analysis, reconciliation, and revenue tracking, seeking to transition into an FP&A Analyst role at ALO. Skilled in identifying discrepancies, analyzing trends, and supporting accurate financial reporting. Consistently ensured timely and accurate billing, fostering strong team collaboration and flexibility to adapt to changing needs. Proficient in Excel and financial systems, with a strong foundation in data-driven decision-making and a commitment to supporting strategic business insights.
Overview
9
9
years of professional experience
Work History
Billing Clerk
Security Industry Specialists
Culver City, CA
07.2023 - Current
- Processed billing statements accurately and efficiently
- Investigated and resolved billing discrepancies efficiently
- Collaborated with internal teams and customers to address billing inquiries
- Supported accounting operations and reporting processes
- Managed invoice discrepancies through effective communication with clients and vendors.
- Utilized accounting software to streamline billing processes and improve accuracy.
- Coordinated with team members to resolve payment issues and enhance customer satisfaction.
- Trained new staff on billing procedures and best practices for efficiency.
- Verified accuracy of billing data and corrected discrepancies.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Analytical Chemist / Administrative Assistant
Patriot Environmental Laboratory Services
Culver City, CA
01.2017 - Current
- Responsible for determining if there is a hazardous level percentage of lead in material samples that are brought to the lab
- I follow strict safety guidelines in doing so, and eventually create a report that the client will receive
- Administrative duties are also part of my job
- Being able to keep up with the whereabouts of projects, making sure that they arrive to the lab in a timely manner, and logging them into the system before being taken to the analysts
- Other responsibilities include; organizing paperwork, making orders for office and laboratory needs, and customer service
Front Desk Associate
Orthopedic Association Specialties
Torrance, CA
01.2017 - 11.2017
- Created appointments for patients via phone calls and in person
- Made sure that all their paperwork and medical documents were up to date and met the clinic’s requirements
- One needs to be very detailed and fully understand the information that is given by the patient the insurance companies, all while making sure the clinic is accepting of it as well
- Involving a lot of patience and excellent communication skills
Education
Associates Degree - Business Administration
West Los Angeles College
Culver CityBachelor of Science - Human Resources And Management
California State University - Long Beach
Long Beach, CA04-2025
Skills
- Attention to detail and accuracy
- Collaborative
- Microsoft Excel / spreadsheets
- Adaptability
- Data Entry
- Written and Oral Communication
- Organization & time management
- Data and Trend analysis
- Works well under pressure
- Problem-solving and root cause analysis
Languages
Spanish
Native or Bilingual
Timeline
Billing Clerk
Security Industry Specialists
07.2023 - Current
Analytical Chemist / Administrative Assistant
Patriot Environmental Laboratory Services
01.2017 - Current
Front Desk Associate
Orthopedic Association Specialties
01.2017 - 11.2017
Associates Degree - Business Administration
West Los Angeles College
Bachelor of Science - Human Resources And Management
California State University - Long Beach