Dulce Jimenez

• Collaborated with hiring managers to define job requirements and expectations.
• Screened resumes and applications to identify qualified candidates for open positions.
• Facilitated onboarding processes for new hires, ensuring a smooth transition into the company.
• Explained job duties, compensation and benefits to potential candidates.
• Sourced and screened potential candidates for open positions.
• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
• Coordinated background checks on successful candidates prior to offer acceptance.
• Collaborated with hiring managers to understand position requirements.
• Negotiated salaries and other employment terms with successful applicants.
• Achieved cost-savings by developing functional solutions to problems. Used EAMS daily basis - EAMS is a computer-based case management system that simplifies and improves the Division of Workers' Compensation (DWC) case management process.

Used E-Verify to determine the associates' eligibility of their employees to work in the United States. I did walk-throughs at the warehouse to see how they operate and to have a better idea of how to offer the job to the associates. Constantly keep communication with the clients, reply to emails on time, and build good relationships with the managers.

• • Manage all front desk operations, including incoming calls, emails, and customer service. • Print dispatch forms and dispatch associates. • Manage payroll for 150+ employees, including sick time and PTO. • Distribute payroll checks and request W-2 and W-4 forms. • Assist the accounting department associates.
• Processed orders and managed customer accounts efficiently.
• Collaborated with team members to enhance service quality.
• Maintained accurate records of customer interactions and transactions.
• Collaborated with hiring managers to define job requirements and expectations.
• Screened resumes to identify potential candidates for open positions.
• Assisted in onboarding new hires by preparing necessary documentation and materials.
• Reviewed resumes, conducted phone screens, and managed candidate pipelines.
• Explained job duties, compensation and benefits to potential candidates.
• Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
• Conducted in-depth interviews with top candidates to assess skills and fit.
• Facilitated job application processes for qualified candidates.
• Provided feedback to unsuccessful applicants on the status of their applications.

• Collaborated with teams to implement quality control measures during manufacturing.
• Assisted in inventory management and stock replenishment for warehouse efficiency.
• Streamlined communication between departments to enhance workflow and coordination.
• Oversaw equipment maintenance schedules to prevent downtime in production lines.
• Conducted regular inspections to uphold safety standards in the workplace environment.
• Built relationships with customers by providing friendly customer service.
• Assisted customers with selecting items and answering questions about products.
• Provided customer service support for inquiries, complaints, and returns.
• Trained new associates on store operations, policies, and procedures.
• Stocked shelves with merchandise and ensured product displays were neat and orderly.
• Organized backroom areas to maintain a clean and organized work environment.
• Handled incoming calls from customers regarding orders or other inquiries.
• Conducted inventory checks to ensure accuracy of shelf stock.
• Managed multiple tasks simultaneously while maintaining attention to detail.
• Developed and maintained relationships with clients and vendors.
• Collaborated with other departments to ensure successful product launches.
• Utilized inventory management software to track materials efficiently.
• Analyzed inventory data to improve stock levels and reduce waste.
• Reviewed purchase orders prior to shipment release ensuring accuracy in terms of quantity ordered versus shipped out.
• Weighed mail to determine correct postage.
• Used vendor knowledge to determine shipping procedures, routes and rates.
• Folded letters, circulars or other documents and inserted into envelopes for distribution. Carry out shipping and receiving requests from various departments, including inter-org transfers and Oracle.

Provide support to project managers during the overhaul, and put parts into the PPG system. Carry out shipping and receiving requests from various departments, including inter-org transfers and Oracle. Organize the VLM, and provide a more efficient search and access process for mechanics.

• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Managed inventory and supplies to ensure materials were available when needed.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Pack and label products for shipment to ensure accurate delivery.
• Inspect incoming shipments for damage or discrepancies before processing.
• Document inventory levels and report shortages to supervisors promptly.
• Assist in training new employees on packing procedures and safety guidelines.
• Labeled boxes, containers, and pallets for shipment purposes.
• Picked and packed orders using pick sheets and RF scan guns for accuracy.