Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dulce Higareda

Atwater

Summary

Detail-oriented and adaptable professional with a strong background in military administration and medical office support. Experienced in managing complex scheduling, communications, and office operations while maintaining confidentiality and high levels of customer service. Proven ability to coordinate tasks, manage multiple priorities, and foster positive relationships in fast-paced environments. Skilled in handling patient inquiries, managing records, and providing exceptional administrative support to medical professionals. Adept at problem-solving and contributing to efficient office workflows while ensuring a smooth and organized environment in both military and medical settings.

Overview

5
5
years of professional experience

Work History

Receptionist

Advanced Endoscopy Center
05.2023 - 08.2024
  • Provided administrative support to a busy medical office, including answering phones and greeting patients.
  • Scheduled appointments, verified insurance details, and ensured patients forms were completed.
  • Managed patient records, ensuring accuracy and confidentiality in accordance with HIPAA.
  • Assisted in coordinating patients referrals to specialist and follow-up appointments.


Administrative Specialist

United States Marine Corps
07.2019 - 07.2023
  • Supported daily operations and administrative tasks for MCD Goodfellow AFB, maintaining accurate and efficient records in compliance with military standards.
  • Managed internal and external communications, ensuring clarity and adherence to military protocols.
  • Assisted in the preparation and submission of reports, including status updates, training schedules, and mission-related documents.
  • Handled payroll and leave processing, as well as coordinated travel arrangements, logistical support, and schedules for personnel, ensuring readiness and efficiency during training or deployment.

Education

Associate of Arts - Psychology

Merced College
Merced, CA
05-2024

High School Diploma -

BuhachColony
Atwater, CA
06-2019

Skills

  • Time Management
  • Leadership & Team Work
  • Phone Etiquette
  • Problem Solving
  • Adaptability
  • Customer Service
  • Technical Skills
  • Bilingual (Spanish)

Timeline

Receptionist

Advanced Endoscopy Center
05.2023 - 08.2024

Administrative Specialist

United States Marine Corps
07.2019 - 07.2023

Associate of Arts - Psychology

Merced College

High School Diploma -

BuhachColony
Dulce Higareda