DULCE FLORES

Ability to build strong, long-term relationships with clients.

Proficient in understanding and meeting unique client needs and preferences.

Experienced in using social media and online tools to enhance brand visibility and attract new clients.

Efficiently scheduling tasks and appointments to maximize productivity.

Strong verbal and written communication skills for client interaction and marketing.

Effective in addressing customer concerns for positive outcomes.

Prepared bank deposits and handled business sales, returns, and transaction reports. Consulted with customers to assess needs and propose optimal solutions.

Put together realistic budgets based on costs and fees for successfully operating the business.

Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.

Trained and motivated employees to perform daily business functions.

Conducted target market research to discover customer needs and analyze competitor trends.

Promoted the business via social media to generate leads and maximize brand identity.

Designed a business plan to define the concept, short-term and long-term goals, and strategies.

Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

I welcomed customers and helped determine their needs. Helped customers complete purchases, locate items, and join reward programs.

Communicated with customers and team members to solve problems. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Assisted customers by answering questions and fulfilling

requests. Processed both cash and card purchases and returns.