Dulce Contreras
Oxnard
Summary
Enthusiastic Student Employee experienced in enhancing operational efficiency and promoting student success. Achieved significant contributions through effective communication, collaborative teamwork, and problem-solving capabilities. Focused on delivering positive customer experiences while efficiently managing tasks and supporting institutional objectives.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Student Employee
Ventura College
Ventura
01.2025 - 06.2026
- Managed student records with accuracy in college management systems.
- Supported faculty and staff with daily operational tasks to ensure smooth workflow.
- Facilitated food support and assistance processing for students at community college.
Server
Baskin Robins
Oxnard
05.2025 - 08.2025
- Provided excellent customer service to ensure satisfaction.
- Served customers efficiently while maintaining a friendly and welcoming atmosphere.
- Took orders from customers accurately and in a timely manner.
- Operated point-of-sale system to process transactions accurately and quickly.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Handled customer inquiries and resolved concerns with professionalism and care.
- Educated customers about menu items and promotions to enhance their experience.
- Collaborated with team members to ensure smooth service during peak hours.
- Maintained cleanliness of serving area and dining space throughout shifts.
- Assisted with inventory management by restocking supplies as needed.
- Prepared ice cream and dessert orders according to customer specifications.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Psychology
California State University, Northridge
Los Angeles, CA 06.2026 - 07.2026
Associate of Science - Psychology
Ventura College
Ventura, CA 08.2024 - 05.2026
Hueneme High School
Oxnard, CaliforniaSkills
- Customer service
- Data entry
- Problem solving
- Team collaboration
- Communication skills
- Student engagement
- Organizational efficiency
Languages
Spanish
Native/ Bilingual
Accomplishments
- Deans list recipient
- MVP as a student athlete
Timeline
Bachelor of Science - Psychology
California State University, Northridge
06.2026 - 07.2026
Server
Baskin Robins
05.2025 - 08.2025
Student Employee
Ventura College
01.2025 - 06.2026
Associate of Science - Psychology
Ventura College
08.2024 - 05.2026
Hueneme High School