Duha Hamdan
Mississauga,Canada
Summary
Completed the Advanced Esthetics and Spa Operations Diploma that will give me the hands-on training for a career in esthetics. As an Esthetician, I will provide facial and body treatments designed to enhance an individual’s physical appearance. Other responsibilities include hair removal, manicures, pedicures and more.
Overview
18
18
years of professional experience
Work History
Dental Receptionist
Monarch Dentistry
Mississauga, Ontario
08.2024 - 09.2025
- Registered and welcomed patients, ensuring accurate intake and documentation.
- Scheduled and confirmed appointments while managing daily schedules effectively.
- Coordinated with insurance companies, completed breakdowns, and explained treatment options.
- Processed billing and payments while maintaining financial accuracy.
- Supported the dental team with patient care, records management, and front desk operations.
Dental Receptionist
Tomken Dental office
Mississauga, Canada
07.2022 - 01.2023
- Greet, Register and Assist patients to complete all necessary forms and documentation
- Verify, update patient information, and Inform patients of dental office procedures and policy
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls, Schedule and confirm patient appointments
- Organize referrals to other medical specialists, and Dispatch lab work appropriately
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
Dental Receptionist
Dr. Hassan El-Awour Dental Office
Mississauga, Canada
11.2017 - 04.2019
- Greet, Register and Assist patients to complete all necessary forms and documentation
- Verify, update patient information, and Inform patients of dental office procedures and policy
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls, Schedule and confirm patient appointments
- Organize referrals to other medical specialists, and Dispatch lab work appropriately
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
Dining Manager/Host
Paramount Restaurant
Hamilton, Canada
07.2013 - 07.2017
- Welcome guests in a warm and friendly manner.
- Ascertains their dining/lodging needs.
- Seats guests and manages the seating chart.
- Monitors restaurant activity to determine seating and dining flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
Teacher Assistant
Hess Elementary School
Hamilton, Canada
09.2009 - 01.2012
- Reinforce lessons presented by teachers by reviewing material with students one-on-one or in groups
- Enforce school and class rules to help teach students proper behavior
- Help teachers with record keeping, such as tracking attendance and calculating grades
Coordinator Assistant
08.2007 - 08.2009
Education
Advanced Medical Laser Technician Diploma -
01.2024
Advanced Esthetics and Spa Operations Diploma -
Oxford College of Arts, Business, and Technology
01.2023
Early Child Educator Program -
Mohawk College
Hamilton, ON01.2015
Skills
- Teamwork
- Multi-tasking Skills
- Problem Solving
- Leadership Skills
- Customer Sales Experience
- Management Skills
- Excellent verbal and written communication skills
- Excellent Customer Service
- Time Management
- Always on Time
- Staff Development
- Inventory and Supply Control
- Great Organizational Skills
- Human Resources
- Business Development
- Customer Focus
- Budget Administration
- Curriculum development
- Patient and empathetic
- Classroom management techniques
- Highly organized
Languages
- English
- Arabic
Personal Information
Available: Flexible
Timeline
Dental Receptionist
Monarch Dentistry
08.2024 - 09.2025
Dental Receptionist
Tomken Dental office
07.2022 - 01.2023
Dental Receptionist
Dr. Hassan El-Awour Dental Office
11.2017 - 04.2019
Dining Manager/Host
Paramount Restaurant
07.2013 - 07.2017
Teacher Assistant
Hess Elementary School
09.2009 - 01.2012
Coordinator Assistant
08.2007 - 08.2009
Advanced Medical Laser Technician Diploma -
Advanced Esthetics and Spa Operations Diploma -
Oxford College of Arts, Business, and Technology
Early Child Educator Program -
Mohawk College