Proactive and organized Property Manager effective at managing personnel, property and special projects. Leads with a positive and diplomatic approach. Focused on achieving client and company goals while ensuring team stays engaged and motivated.
Overview
20
20
years of professional experience
Work History
Property Manager
Colliers Real Estate Management Service (REMS)
07.2019 - Current
Leadership position to provide guidance and direction to multiple building teams ensuring work is completed in a timely manner and according to regulatory and company policies and standards
Maintain positive landlord-tenant relationships, ensuring clear communication and high-level service delivery
Oversee and manage day-to-day operations including contract management, capital planning, annual budget preparation and monthly reporting
Liaise with marketing and ESG team to arrange for relevant and engaging tenant inittiatives
Work closely with staff and accounting team to monitor accounts receivable and payable
Assistant Property Manager
Colliers Real Estate Management Services (REMS)
06.2017 - 06.2019
Management of the day-to-day operations and assisting in the guidance and supervision of onsite staff
Maintain strong owner and tenant relationships through appropriate communication and reporting;
Closely work with project management team to deliver on tenant improvement and capital expenditure projects
Liaise and support leasing team to secure new tenants and renew current tenants;
Assist in the procurement of vendor services and contract preparation; and
Ensure health and safety in our buildings by complying with local building codes and Occupational Health and Safety regulations
Property Administrator
Colliers Real Estate Management Services (REMS)
01.2014 - 05.2017
Focused on accounts payable, accounts receivable, preparation of monthly management reports including budget variance analysis, annual budgets, reforecasts and tenant reconciliations,
Tracked and coordinated capital expenditure projects; vendor contract administration and ensured vendor compliance with Colliers terms and conditions;
Established work relationships with tenants by addressing their requests and questions in a timely and professional manner,
Enhanced tenant tools ie construction manual and building website, increased tenant engagement through creative tenant appreciation events putting sustainability into the forefront
Worked together with team to achieve BOMA BEST, Rick Hansen, Fitwell certifications and other awards; and regularly attend BOMA and REIC events and workshops.
Lease Management Specialist
Lease Services, Colliers REMS
01.2011 - 01.2014
With guidance of Director of Lease Services, managed the central processing of lease documents of REMS clients and summarized critical lease information incisively via abstraction, translation and reconciliation in Colliers’ proprietary database (Yardi) accessible by clients, property management and accounting teams;
Gained working knowledge of tenant recovery schedules and developed a deep understanding of contractual rights and obligations stipulated in lease documents; and
Improved my ability to communicate legal concepts and explain complex documents in ordinary language.
Senior Research Analyst
Colliers International Brokerage
01.2007 - 01.2011
Managed day-to-day operations of Colliers GTA Research Team and developed a participative management style; creating a positive work environment resulting in increased retention and commitment to the team’s goals;
Prepared department’s operating budget and sourced relevant data, reports and newsletter subscriptions; and
Liaised with sales & leasing teams and marketing group to design, enhance and prepare market reports, market statistics and other broker tools while adhering to corporate standards.
Sales Assistant to Senior VP, Sales Representative
Colliers International Brokerage
01.2006 - 01.2007
Supported one of Colliers top performers in all aspects of office tenant representation; Gained hands-on work experience in the office leasing process; and
Involved in business development by responding to RFPs, preparing presentations and cold calling; and conducted financial analysis comparing different lease scenarios.
Research Analyst
SmartCentres
01.2004 - 01.2005
Identified and researched potential development sites for large format retail; Liaised with City Planners in selected municipalities within Southern Ontario; and Presented findings and recommendations in form of interactive maps and written reports to team.
Education
CPM Candidate -
REIC
RPA Designation -
BOMI Canada
01.2017
Knowledge Partner Certification -
Colliers University
01.2010
Licensed Real Estate Salesperson -
OREA Real Estate College
01.2007
Bachelor Degree in Business Administration -
CA University Kiel, Germany
01.2003
Master’s Degree in Geography -
CA University Kiel, Germany
01.2003
Skills
People Management
Lease Administration
Tenant Relations & Engagement
Financial budgeting and reporting
Project Management
Languages
English
German
References Available
True
Pages
2, 2
Volunteer Experience
Treasurer of Hillcrest Community School Parent Council
Leader of Girl Guide Canada 67th Sparks Unit
Timeline
Property Manager
Colliers Real Estate Management Service (REMS)
07.2019 - Current
Assistant Property Manager
Colliers Real Estate Management Services (REMS)
06.2017 - 06.2019
Property Administrator
Colliers Real Estate Management Services (REMS)
01.2014 - 05.2017
Lease Management Specialist
Lease Services, Colliers REMS
01.2011 - 01.2014
Senior Research Analyst
Colliers International Brokerage
01.2007 - 01.2011
Sales Assistant to Senior VP, Sales Representative
Colliers International Brokerage
01.2006 - 01.2007
Research Analyst
SmartCentres
01.2004 - 01.2005
CPM Candidate -
REIC
RPA Designation -
BOMI Canada
Knowledge Partner Certification -
Colliers University
Licensed Real Estate Salesperson -
OREA Real Estate College
Bachelor Degree in Business Administration -
CA University Kiel, Germany
Master’s Degree in Geography -
CA University Kiel, Germany
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