1. Participate in the provision of staff welfare services. Ensure the efficient administration and execution of the medical scheme, payroll services, staff loans, and pension scheme, in accordance with the relevant policies and procedures.
2. Supervise and oversee the effective and efficient delivery of HR administrative services in employee records management, travel arrangements, staff attendance and leave and a range of personnel actions.
3. Implement HR policies related to recruitment, and employee relations.
4. Receive, analyse, and follow up to ensure resolution of disciplinary and grievance handling issues, in line with the relevant policies.
5. Supervise the day-to-day operations of the HR Admin staff.
6. Participate in the Unit’s work plan, budget and reporting requirements.
7. Work with HR functions in the Water and Electricity Business Units to provide HR services.
8. Provide first-line advice on current and existing benefits for employees and managers.
9. Work with Senior HR Admin Manager to ensure maximum optimization of the modules within the HRIS.
10. Provide feedback to enhance business processes, and where possible, initiate process improvement to achieve operational excellence through the review and initiation of relevant HR policies.
11. Work closely with the Senior HR Manager in the monitoring and implementation of the Departmental business plan and related KPIs.
1. Support the annual preparation of Budgets for the Department.
2. Assist in ensuring the proper application and implementation of administrative policies, regulations, procedures and systems.
3. Monitor the staff attendance register and general discipline of the department.
4. Co-ordinates the Staff Welfare Medical Scheme, Staff Incentive and ensure that it is managed and monitored.
5. Administered all aspects of the organization's benefits plans and programs including Medical, Dental, Vision, and leave of absence approvals.
6. Monitor department budget expenses and give relevant updates and advise to Snr Manager Human Resources and the Group Human Resource Director.
7. Updated Microsoft Dynamics ERP System regularly updated personnel records.
8. Handled external correspondences.
9. Provided all other administrative duties for department as needed.
10. Perform other relevant functions assigned by Head of Department or the Directors. e.g, attend meetings on behalf of the Department and provide summary reports to management or deputising Head of Department on Unit Leadership Meetings when necessary.
1. Responsible for and monitors the general staff welfare of the company.
2. Responsible for monitoring the staff attendance register and general discipline.
3. Assist in the recovery of staff liabilities and legal matters in liaison with the company legal retainer.
4. Co-ordinates the provision of office accommodation as well as monitor contracts and renewal processes for employees on Contracts and Daily Paid Causal Workers.
5. Set administrative standards, deploys staff and enforces discipline in the department.
6. Co-ordination and supervision of clerical work in the section.
7. Co-ordination of Administrative issues of the Company.
8. Supervising staff working under the position of Administration Officer.
9. Assist in any other duties assigned to the position.
1. Handling clerical tasks of an analytical nature.
2. Help in implementing certain decisions made by management.
3. Assist in handling the public relation function.
4. Handle and implement the in-house NAWEC Medical Scheme
5. Assist in filing of correspondence for the confidential secretary.
Assist in any other duties assigned by the Senior Admin Officer and Admin Officer
Employee Orientation
Benefits Administration
Records Management
Conflict Management
Office Management
Talent Acquisition
Project Management
Payroll
Interviewing
Quality Assurance
HR Sourcing & Operations Management
Microsoft Office
· Training on Governance of Co-operative Credit Unions – NACCUG
January 2023
· Building Capacity for Workforce Planning and Budgeting
Crest Consulting 20th – 24th June 2022
· MS AX Dynamics HR and Payroll Training
Minsait Indra May – June 2021
· Administrative Management Professional Training,
Chartered Institute of Management and Leadership June 2019
· Land Acquisition, Resettlement and Social Impact,
University of Groningen, The Netherlands, June 16th – 29th 2018
· Human Resource Management Master Class,
Nairobi, Kenya 27th – 8th December 2017
· Road Map to effective Performance Management Systems ad a determinant of Financial Management, Accosca
Johannesburg, South Africa 10th – 14th July 2017
· Performance Appraisal Management and Improvement Training, Management Development Institute 22nd – 25th August 2016
· Training of Trainers Workshop on the Labour Laws of The Gambia
Gambia Chamber of Commerce (GCCI) 10th – 11th August 2016
· Governance and Basic Operations,
NACCUG 12th – 14th May 2016
· Human Resource Management and Interpersonal Skills Training, JITTERSOMS 5th – 8th June 2013
· Human Resource Management Development,
Executive Group Ltd, 31st October – 1st November 2012
· Training on Performance Appraisal
ICOBAHRD,20th – 21st March 2010
· National Workshop on Performance Measurement and Enhancement in the Public Sector, Organized by Personnel Management Office and Management Development Institute, 30th April 2007 to 4th May 2007.
Association of Business Executives (ABE), UK
1. Certificate of Associateship – Associate Member