Duda Braimi
Hamilton,Canada
Summary
Hardworking waiter with several years of experience and a solid background in the food service field. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods and training incoming staff.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
East Side Mario's
London, Canada
01.2024 - 08.2024
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked identification to verify if guests meet the minimum age to purchase or consume alcoholic beverages legally.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Informed customers of daily specials and signature menu items.
- RECEIVED HIGH NUMBER OF GOOGLE REVIEWS
Waitress & Hostesses
Montanas BBQ & Bar
Collingwood, Canada
02.2021 - 08.2023
- Serve Customers and receive high reviews on Google every Saturday 17 or more customers would write about my service
- Clean tables, and seats and welcome customers
- Making drinks in the bar and helping in the kitchen sometimes
- Upp selling excellent
Line Worker and Server
Boston Pizza
Wasaga Beach, Ontario
06.2021 - 07.2021
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Maintained records of transactions made during shift as required by law or company policy.
Kitchen Supervisor and Server
Boston Pizza
Wasaga Beach, Canada
06.2019 - 07.2021
- Created daily, weekly and monthly work schedules for kitchen staff.
- Trained new employees on proper cooking techniques, recipes and food preparation methods.
- Established standards for portion sizes and plating presentation.
- Maintained a clean working environment by delegating tasks appropriately among staff members.
- Managed kitchen staff team and assigned tasks for various stages of food production.
- Maintained food costs by using seasonal ingredients, setting standards for portion size and minimizing waste.
Education
Diploma - Commercial Pilot in Progress
Fanshawe
London, ON08-2026
Diploma - Specialist High Skills Major: Hospitality and Tourism
Collegiate Institute
Collingwood, ON07-2021
Skills
- Customer Service
- Order Accuracy
- Safe Food Handling
- Menu Recommendations
- Greeting guests
- Sales Techniques
- Menu Memorization
- Team Collaboration
- Sales expertise
- Complex Problem-Solving
- Upselling
- Effective customer upselling
- Food safety understanding
- Multilingual
- Problem Solver
- Takes initiative
- Resourceful
- Good time management
- Multitasking
- Good customer service
Certification
- Smart Serve
- First Aid
- Safe Food Handling
- SPR
Languages
- Macedonian
- English
- Albanian
- Serbian
- Turkish
References
References available upon request.
Timeline
Waitress
East Side Mario's
01.2024 - 08.2024
Line Worker and Server
Boston Pizza
06.2021 - 07.2021
Waitress & Hostesses
Montanas BBQ & Bar
02.2021 - 08.2023
Kitchen Supervisor and Server
Boston Pizza
06.2019 - 07.2021
Diploma - Commercial Pilot in Progress
Fanshawe
Diploma - Specialist High Skills Major: Hospitality and Tourism
Collegiate Institute
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