Duc Huy Nguyen
Vaughan,ON
Summary
Driven Assistant Manager with a proven track record at State and Main, enhancing customer satisfaction and streamlining operations. Skilled in fostering team motivation, I've successfully managed staff and inventory, leading to significant improvements in service quality and efficiency. Demonstrates a strong ability to adapt, learn, and drive repeat business through exceptional customer relations.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Kitchen Supervisor
State and Main
Vaughan, ON
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Line Cook
Swiss Chalet
07.2020 - 09.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Assistant Kitchen Manager
State and Main
Vauhgan, ON
10.2022 - Current
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
Education
George Brown College
Toronto, ON 09.2019 - 05.2021
High School Diploma -
St Joan of Arc
Maple, ON07.2019
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Staff Management
- Workload Management
- Recruiting and interviewing
Languages
English
Advanced (C1)
Vietnamese
Native or Bilingual
Timeline
Assistant Kitchen Manager
State and Main
10.2022 - Current
Kitchen Supervisor
State and Main
10.2021 - Current
Line Cook
Swiss Chalet
07.2020 - 09.2021
George Brown College
09.2019 - 05.2021
High School Diploma -
St Joan of Arc
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