Summary
Overview
Work History
Education
Skills
Value Snapshot
References
Training
Timeline
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Duang-amporn Mitchell

Retail Sales Associate
2554 Olive Dr. Apt14. Palmdale,CA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Retail Sales Associate

Macy's
10.2015 - 11.2017
  • Greet and assist customer in friendly and professional manner
  • Provide exceptional customer service to ensure customer satisfaction and help customer finding product based on their preferences and needs
  • Used POS system to process sales, returns, online orders, and gift card activations
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Increased sales revenue through effective product recommendations tailored to individual customers
  • Maintained clean and organized store environment, enhancing overall shopping experience for customers

Inbound Tour Guide

Asia World Enterprise
01.2007 - 09.2013
  • Coordinate and lead small and medium group tours, up to 10 people on scheduled tours.
  • Schedule and confirm international and domestic travel, arrivals and departures
  • Directly sell and manage tour program with customers.
  • Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls

Sales Assistant

Club 21 Retail Group International
01.2004 - 01.2007
  • Full time sales experience in very popular international company, encompassing several popular retail brands
  • Duties included customer service, reaching sales targets, and managing inventory.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations
  • Executed visual merchandising strategies to attract customers and drive sales
  • Built rapport with repeat customers, fostering long-term loyalty to brand

Staff (Part-time)

Burger King
01.2001
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals
  • Improved customer satisfaction by providing friendly and efficient service at register
  • Collaborated with team members to complete orders

Staff (Part-time)

McDonald's
01.1999
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals
  • Improved customer satisfaction by providing friendly and efficient service at register
  • Collaborated with team members to complete orders

Education

GED -

HiSET Academy
Palmdale, CA
01.2024 - Current

Bachelor of Arts -

Rajamangala University of Technology Krungthep
Bangkok, Thailand
01.1998 - 05.2003

Skills

Customer Service

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Value Snapshot

With a wealth of experience as a Customer Service/Retail Sales Associate spanning over numerous years - I am actively seeking an opportunity within a constructive and stable setting that fosters customer interaction, leverages my skills, and offers prospects for career advancement within the organization.

References

  • Mary Lawson, Sales Manager, Macy’s, Fort Wayne, Indiana, 260-450-5823
  • Charity Bryant, Business Owner/Business Development Manager, Top Integrity Cleaning Services, 260-385-5877
  • Jackie Quinones, HIM Tech, Lutheran Hospital, Fort Wayne, Indiana, 260-579-5766

Training

  • Narai Hotel, Silom Rd., Bangkok, Thailand, 2002, 2003, Trainee and Part-time work in F&B, hostess and serve at breakfast buffet.
  • Srinakarintharawiroj Prasanmitr University, Bangkok, Thailand, 2007, Tourism Authority of Thailand. Tour guide training and certification.
  • California Food Handler Training Certificate Program, 12/29/2023, Confirmation: 8384167

Timeline

GED -

HiSET Academy
01.2024 - Current

Retail Sales Associate

Macy's
10.2015 - 11.2017

Inbound Tour Guide

Asia World Enterprise
01.2007 - 09.2013

Sales Assistant

Club 21 Retail Group International
01.2004 - 01.2007

Staff (Part-time)

Burger King
01.2001

Staff (Part-time)

McDonald's
01.1999

Bachelor of Arts -

Rajamangala University of Technology Krungthep
01.1998 - 05.2003

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Duang-amporn MitchellRetail Sales Associate