Duane Watts
Summary
Dynamic Project Manager with a proven track record at Universal Restorations, excelling in strategic planning and team collaboration. Successfully delivered projects on time while enhancing client relations and implementing effective risk management strategies. Adept at mentoring teams and optimizing workflows, ensuring high-quality outcomes and exceptional customer satisfaction.
Overview
12
12
years of professional experience
Work History
Project Manager
Universal Restorations
3675 Opie Crescent Prince George BC V2N1B9
09.2013 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed comprehensive risk management plans, minimizing project delays and unexpected challenges.
- Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
High School Diploma -
Shas Ti Kelly Road Secondary School
Prince George, BC06-1988
Skills
- Project management, planning
- Project development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Staff management
- Work flow planning
- Advanced problem solving
- Risk management
- Document management
- Scope management
- Project estimation and bidding
- Project scope
- Budget control
- Contract management
- Project scope analysis
- Processes and procedures
- Conflict management
- Project closure
- Construction management
- Compliance monitoring
- Client rapport
- Performance evaluations
- Project regulations
- Residential construction
- Commercial construction
- Planning and scheduling
- Task prioritization
Accomplishments
With over 10+ years in the restoration industry I have successfully delivered projects on time and within budget. I've demonstrated strong leadership and team management skills, and achieved quantifiable results with increased efficiency and cost savings.
Timeline
Project Manager
Universal Restorations
09.2013 - Current
High School Diploma -
Shas Ti Kelly Road Secondary School