Duane Johnson
Menifee
Summary
Relationship-driven Account Manager with 10+ years of experience accelerating account growth, expanding customer value, and retaining long-term client partnerships across B2B, distribution, and enterprise environments. Proven ability to ramp quickly in new industries, manage complex territories, and grow revenue through consultative engagement, cross-functional collaboration, and data-driven account strategy.
Overview
15
15
years of professional experience
Work History
Account Manager
Diverse Electrical Agents
Menifee
07.2023 - Current
- Manage and grow relationships with contractors, distributors, and manufacturers across Southern and Northern California.
- Generated $200K+ in revenue during training while ramping in a new industry, demonstrating rapid product and market adoption.
- Serve as primary point of contact for assigned accounts, driving account growth through relationship-first engagement and consultative solution alignment.
- Identify and execute upsell and cross-sell opportunities by matching customer needs with electrical product offerings.
- Collaborate with internal partners and vendor representatives to deliver accurate quotes, timely fulfillment, and high client satisfaction.
- Maintain CRM data integrity, track pipeline activity, and support territory forecasting.
Sales Executive
Cintas Corporation
Ontario
07.2022 - 07.2023
- Grew existing accounts through consultative selling and relationship management.
- Increased average contract value by 28% through strategic cross-selling of integrated facility solutions.
- Partnered with internal service and compliance teams to deliver tailored solutions and strengthen client retention.
Account Executive
Xerox
Cypress
07.2021 - 07.2022
- Closed $270K in revenue within eight months post-training while managing a defined book of business.
- Expanded account penetration by engaging executive stakeholders across 20+ zip codes.
- Used CRM insights and data-driven proposals to support account growth and renewal activity.
Sales Manager → Sales Lead → Sales Representative
TakeLessons.com (Microsoft)
San Diego
07.2016 - 07.2021
- Drove $1.9M+ in team-generated revenue through account growth and performance optimization.
- Managed and coached a hybrid sales team, improving conversion rates by 22%.
- Achieved 134% quota attainment in FY2020 through disciplined pipeline and account management.
- Led coaching, forecasting, and performance optimization initiatives.
Lead Business Development Representative
Halo BI
San Diego
04.2011 - 05.2014
- Advanced from intern to quota-carrying BDR in under 90 days.
- Consistently exceeded lead generation targets, supporting $600K+ in pipeline revenue.
- Collaborated with sales leadership on prospecting strategy and market positioning.
Education
Bachelor of Science - Business Administration & Marketing
California State University
San Bernardino06.2016
Skills
- Account Growth & Expansion Strategy
- Relationship Management & Client Retention
- Territory & Portfolio Management
- Consultative Selling
- CRM & RevOps (Salesforce, HubSpot)
- Forecasting & Pipeline Management
- Cross-Functional Collaboration
- Executive Communication & Negotiation
- AI-Enhanced Sales & AM Tools
Websites
Additional Information
Strong relationship-first approach with enterprise and mid-market clients, Experienced working in fast-paced, metrics-driven sales environments, Comfortable with remote, hybrid, and cross-functional teams
Timeline
Account Manager
Diverse Electrical Agents
07.2023 - Current
Sales Executive
Cintas Corporation
07.2022 - 07.2023
Account Executive
Xerox
07.2021 - 07.2022
Sales Manager → Sales Lead → Sales Representative
TakeLessons.com (Microsoft)
07.2016 - 07.2021
Lead Business Development Representative
Halo BI
04.2011 - 05.2014
Bachelor of Science - Business Administration & Marketing
California State University