Duaa Atif
Ajax,ON
Summary
Energetic and self-motivated undergraduate student with diverse experience working with people of all ages and backgrounds, including children with special needs and elderly populations. Hardworking and detail-oriented with a passion for collaborating with community-serving organizations to create engaging services that improve customer satisfaction and enhance health and well-being.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Respite Child Support Volunteer
Footprints 4 Autism
2021.11 - Current
- Resourcefully organizes and facilitates safe age, skill, and sensory-appropriate arts and crafts activities tailored to meet the needs and wants of each child and support their social and cognitive learning and development
- Calmly de-escalates client meltdowns in a compassionate and professional manner
- Takes the initiative to assist program supervisors with setting up events, uses strong written communication skills to complete detailed written reflections on each child's progress
Community Outreach Worker
Durham Community Health Centre
Ajax , ON
2023.07 - 2023.09
- Communicated via phone and email with 100+ local external organizations to request donations for a large charity fundraiser and used spreadsheet software to track responses
- Assisted in community outreach activities by setting up and running weekly mobile Hepatitis C clinics in the Durham region
- Scouted low-income areas to inform homeless groups and substance users about the importance of Hep C screening while tracking the number of patients screened and handing out informational material, essential items and snacks
Founder and President
Health Occupations Students of America (HOSA)
2021.09 - 2023.06
- Meticulously prepare and confidently present professional, informative presentations for weekly internal club meetings
- Organized ideas from the executive team, school administration, and club members to coordinate educational events such workshops with external speakers and implement engaging club initiatives
- Developed and maintained relationships with external organizations as the school's chapter ambassador
Pharmacy Assistant Co-op Student
Shoppers Drug Mart
2022.02 - 2022.06
- Worked alongside pharmacists and pharmacy technicians to prepare and dispense prescription medications, blister packs, and medical devices (i.e glucose metres) to patients
- Filled, labelled, restocked and reorganized prescription medications and processed transactions using cash register
- Phone-called patients to schedule home deliveries for medications and completed pre-authorized payments of deliveries
- Obtained over 200+ hours of experience in answering customer inquiries about medications and helping locate items in the store
Cashier
Shoppers Drug Mart
Ajax
2022.05 - 2022.06
- Enthusiastically communicated new promotional campaigns to customers to stimulate interest and boost sales
- Cheerfully greeted customers upon arrival at counter and expertly operated cash register to process payments accurately and efficiently
- Took passport photos, applied promotions, issued refunds, and sold gift cards, transit passes and lottery tickets
- Upheld commitment to customer satisfaction by politely answering customer inquiries regarding store policies and procedures and helping locate merchandise in the store
- Regularly sanitized point-of-sale equipment and maintained cleanliness of sales floor by sweeping, returning shopping carts and replenishing shopping bags
Education
HBSc - Human Biology, Psychology and Environmental management
University of Toronto
04.2027
Skills
- Trained in mental health crisis intervention and adolescent behaviour management
- Proficient in Microsoft Office, Google Suite and HealthWATCH pharmacy computer software
- Strong time management and organization skills
- Ability to work independently and collaboratively
- Fundraising, event-planning and community outreach experience
- Demonstrated ability to problem-solve and work efficiently in fast-paced customer-facing settings
Timeline
Community Outreach Worker
Durham Community Health Centre
2023.07 - 2023.09
Cashier
Shoppers Drug Mart
2022.05 - 2022.06
Pharmacy Assistant Co-op Student
Shoppers Drug Mart
2022.02 - 2022.06
Respite Child Support Volunteer
Footprints 4 Autism
2021.11 - Current
Founder and President
Health Occupations Students of America (HOSA)
2021.09 - 2023.06
HBSc - Human Biology, Psychology and Environmental management
University of Toronto
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