Dèsta Smith
Oakland
Summary
Dynamic and dedicated professional with extensive experience as a Certified Trainer at Arch Premier, excelling in workplace safety and public speaking. Proven ability to enhance security protocols through vigilant monitoring and risk assessment, while delivering exceptional customer service and personalized instruction. Committed to fostering a safe and welcoming environment for all.
Experienced with surveillance techniques and maintaining secure environments. Utilizes effective communication to manage security incidents and coordinate with law enforcement. Knowledge of access control systems and emergency response protocols.
Overview
5
5
years of professional experience
Work History
Certified Trainer
Arch Premier
08.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
Garda World Cash Logistics
12.2021 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Security Officer
CSC Security
07.2020 - 01.2023
- Verified identities of individuals entering and leaving premises to prevent unauthorized access.
- Documented and relayed suspicious incidents to appropriate authorities.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Education
Diploma - Everyday Curriculum
Envision Academy
Oakland, CA06.2020
Skills
- Public speaking
- Personalized instruction
- Soft skills training
- Blended learning
- Expert in software
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
Timeline
Certified Trainer
Arch Premier
08.2024 - 02.2025
Security Officer
Garda World Cash Logistics
12.2021 - 05.2023
Security Officer
CSC Security
07.2020 - 01.2023
Diploma - Everyday Curriculum
Envision Academy
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