Dipali Soni
Scarborough,ON
Summary
Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
7
7
years of professional experience
Work History
Customer Service and Line Cook
Amsterdam BrewHouse
01.2023 - Current
- Take orders from new customers at the restaurant and deliver the order to the kitchen department.
- Greeting the guests and members at the ceremony and coordinating during the event.
- Coordinating with clients to strictly adhere to COVID policies.
- Prepare various salads based on the customers orders in a short time.
- Manage the inventory of new and old stocks each day.
- Keep the surroundings clean and hygienic.
Customer Service Cashier
Tim Hortons
03.2021 - 12.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisors.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
Customer Service Cashier
Coffee Time
05.2017 - 03.2019
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisors.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
Education
Associate of Science -
North American College
Toronto, ON04.2019
Skills
- Excellent organizational skills and ability to multi-task
- Punctuality and ability to manage time well and stay calm under challenging situations
- Ability to work independently and as a team player
- Excellent Customer service oriented
- Friendly,energetic and positive minded
- Excellent communication and interpersonal skills
- Ingredient Inspection
- Food Safety
- Portioning
Languages
English
Professional Working
Hindi
Professional Working
Gujarati
Professional Working
Punjabi
Limited Working
Additional Information
Availability
Monday to Friday 10:00am to 6:00pm
Saturday and Sunday 11:00am to 7:00pm
Timeline
Customer Service and Line Cook
Amsterdam BrewHouse
01.2023 - Current
Customer Service Cashier
Tim Hortons
03.2021 - 12.2022
Customer Service Cashier
Coffee Time
05.2017 - 03.2019
Associate of Science -
North American College
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